Monday,
July 14, 2003, Chandigarh, India
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Compensate consumer, forum tells PSEB Ludhiana, July 13 Delivering the verdict, the forum held, “As per the report of ME Lab, the meter was unpacked when it was received by the ME Lab. It has to be taken that the meter was not packed and sealed and the signatures of the consumer were not obtained, as per the rules of the opposite party.” “There is no evidence that any notice was given to the consumer regarding the checking in ME Lab. Since the consumer was not present at the time of checking in the lab, as per rules, the demand is liable to be quashed”, further observed the forum. According to the complainant, Chowdhary Ram of Amarpura, his electricity meter was changed in March 2002, on the ground that a new technology meter was to be installed. The meter was changed in his absence. He was not associated in the checking of the meter. The old meter was neither packed nor sealed. The opposite party raised the demand against the rules without serving any show-cause notice or without hearing him.The consumer demanded for quashing of the bill and grant of compensation for harassment. Denying the allegations levelled by the consumer, the PSEB authorities pleaded that the checking was done as per rules and its demand was justified. But after hearing the two parties, the forum quashed the PSEB demand on technical grounds as the
official concerned failed to comply with the rules. |
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