Even after two years of its launch, Net-based equity trading constitutes only 2 per cent (Rs 60-70 crore) of the total turnover on the country's bourses, Hindustan Times reports. As against 30-40 per cent in the USA, 40-60 per cent in South Korea and 20 per cent in the UK, Net-based trading in India failed to take off amongst the retail investors and issues like inadequate bandwidth, low Internet penetration and security are affecting its growth. As per available statistics, in India online trading accounted for nearly Rs 50,170 crore out of the total volume of Rs 25,08,445 crore in fiscal 2000-01, accounting for just 2 per cent. Call centre Emirates Bank Group has announced
launching a state-of-the-art call centre to offer tailor made
telebanking services to its customers, Khaleej Times reports. Called 'Pls
Call,' the new service is available in three languages - Arabic, English
and Hindi. Addressing a press conference in Dubai, Anis Al Jallaf, chief
executive officer and managing director of the group, said that the new
system will provide recognition for the callers when they dial in using
their registered mobile telephones allowing the operator to instantly
access their account information and help with any inquiry. This instant
recognition extends to preferred languages that allow customers to speak
directly to an operator in Arabic or English or for the first time in
Hindi, he added. |