The service that lets mobile-phone users send colour photos as well as text messages is finally here, albeit in trial form, The Straits Times says. And although the trial is free, customers used to sending free text-based messages can expect the multimedia message service (MMS) to come at a price, once Singapore's four telcos roll out their full services, starting later this year. In the meantime, M1 is offering an unlimited MMS at no charge to the first 200 customers who sign up with Sony Ericsson's MMS phone, the T68i. When quizzed, all of the telcos except StarHub were tight-lipped about how the new service might be charged. Subscription fees and price changes might come in later, once volume grows. M1's free trial runs until June 15. Hotel reservation Marriott International, Inc. announced that it set a single-day company record in bookings on its Website, Marriott.com, generating more than 10,000 reservations. Ranked as one of the industry's best lodging Websites, Marriott.com enables customers to easily make reservations at any of the company's 2,600 hotels worldwide. More than three-quarters of Marriott’s total Internet bookings are generated through Marriott.com, which booked more than five million room nights last year, as per a company's press release. In customer satisfaction, The Wall Street Journal reported that Marriott International received the highest score in The American Customer Satisfaction Index (ACSI), a customer survey conducted by the University of Michigan Business School. VOIP technology TAPI (Telephony Application Program
Interface) an application developed by Microsoft and Intel jointly is
converging both traditional telephony and computers, Deccan Herald
reports. This emerging technology enables voice, data, audio and video
collaboration over existing medium. TAPI can operate on Windows
operating systems, it provides simple methods for making connections
between two or more computers and accessing any communication medium
throughout the world. The growth of the Internet and the World Wide Web
as well as advances in speech recognition and text-to-speech
technologies will enable a whole set of new telephony scenarios and new
solutions to old problems. One scenario involves the use of a voice
specific markup language, such as the Windows Telephony Engine (WTE),
which allows Web pages to have voice interaction specific tags. Another
technology - IVR (Interactive Voice Recognition) system is being used to
collect and provide information to a caller through an automated
procedure. |