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knowledge management
The new mantra of success
We are living in a knowledge-centric society where individuals as well as organisations have started to realise how important it is to 'know what they know' and make use of it for their benefit. The growth and evaluation of present day organisations is the direct outcome of their competence management i.e. continuously improving competence management is new learning and Knowledge Management (KM) is the process of new learning. But this is possible only if organisations make conscious efforts to remove the impediments to learning - the biggest being the inability to share knowledge and competencies.

CEOs’ Smart tactics
High-end smartphones are playing a major role in career management activities as more and more senior level professionals are using these to look for greener pastures. Job search and career management portal exclusively for senior professionals HeadHonchos.com has reported that share of traffic from mobile devices to its site has doubled in the past 12 months.

The right match
Employees need to find jobs that match their character in order to have fun at work, a new study has revealed. Researchers at the University of Zurich suggest that a job is particularly valued if it suits one’s own signature strengths, including morally positive character traits like self-control, teamwork or kindness, Live Science reported. The study’s authors, Claudia Harzer and Professor Willibald Ruch, said most people typically have between three and seven signature strengths.

Career Hotline
How can I become a curator?
Q. I’m an avid cricket fan but could not go in for the professional training to make it in this field. Please tell me something about cricket curator. What is the process of becoming one? — jaspreet ahluwalia

Can I submit TOEFL scores to study in UK?
How much experience is required for getting into an MBA course?
Suitable explanation

Salary hike to remain low in 2013
Employees across corporate India are expected to get a slightly lower average salary hike of 11 per cent in the current fiscal compared to 12-13 per cent last year as firms grapple with sluggish economic activity, experts have said.

field in focus: space science
Step towards the final frontier
Are you looking for a career that brings about a marriage of job and adventure? One such field that has both these aspects is the space science. Besides space, the knowledge of space science is now also put to use in weather forecasting, locating mineral reserves, television broadcasting, telecommunications and other GPS systems with the help of satellites and other such space technologies.

food service management
Happy to serve
Food service managers oversee the day-to-day running of restaurants, bars and other establishments that prepare and serve meals and beverages to customers.

Pre-paid card for students applying to colleges abroad
Leading express logistics company, DHL will offer a specialised pre-paid card 'Express Easy Student' (EES) for students sending university application documents anywhere in the world.

CareerCature
sANDEEP jOSHI

Sir, please don’t bother to hire anyone now. The board has already decided to fire you.
Sir, please don’t bother to hire anyone now. The board has already decided to fire you.

Happiness @ work
Gems of ancient wisdom
Give an occasional pep talk
Routine is boring. As work is a routine affair, it naturally becomes boring after a while. So it is vital that bosses should arrange a pep talk or self-improvement workshop to inject fresh life into juniors.

news board
ICSE students to get 30 minutes more for science papers
Students appearing for ICSE (Class X board exams) in 2014 will get half-an-hour more to write their science papers, the Council for Indian School Certificate Examinations (CISCE) has decided.

Course cruising

Scholarship roundup

Fortnightly quiz 427

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knowledge management
The new mantra of success
D.S. Cheema

We are living in a knowledge-centric society where individuals as well as organisations have started to realise how important it is to 'know what they know' and make use of it for their benefit. The growth and evaluation of present day organisations is the direct outcome of their competence management i.e. continuously improving competence management is new learning and Knowledge Management (KM) is the process of new learning. But this is possible only if organisations make conscious efforts to remove the impediments to learning - the biggest being the inability to share knowledge and competencies.

Manual work is getting relegated to only the developing countries; the concern of the developed countries is to make knowledge workers more productive. Knowledge workers are becoming the most important workforce in developed countries like USA where two fifth of the workforce comprises knowledge workers. Corporations are investing heavily in building their KM systems. They are busy developing their knowledge centres where they try to get the best of their knowledge workers who are managed by the knowledge executives. Many companies boast of their Chief Knowledge Officers (CKO). KM must be seen by corporations as a business process, the process through which the firms create and use their knowledge assets.

Most organisations in India have been focusing on the management of materials because of the perceived scarcity of materials. This focus has, however, shifted in the recent past to the management of human assets and many professionally managed companies have full-fledged HRD department. Companies like Infosys and Ranbaxy are actively reaping the benefits of KM. Infosys has been receiving the Most Admired Knowledge Enterprise (MAKE) award for the past several years. It has a special portal K-Shop for KM activities on which all the employees of the company are required to upload their experiences which are shared by all.

Ranbaxy and Mahindra and Mahindra are the other organisations in the region that have appreciated the benefits of KM and support it as a part of their vision.

KM is revolutionising the way the corporate world functions and unless the managers and other executives learn its basic techniques, they cannot survive as professionals in future.

Defining knowledge

What constitutes knowledge which needs to be managed? Useful information that fulfils a purpose is knowledge. Organisations need to know what their knowledge assets are and how can these assets be used to meet their goals and objectives.

Knowledge should not be confused with data and information. Data is the raw material that generates information. Data alone in any form, facts, figures, sketches and pictures is meaningless unless and until a relationship to the goals and objectives, whether of individuals or of organisations, is established. Hence, information is that data which has been converted into something meaningful and useful for a particular purpose. Knowledge is much wider in its content, scope and application. It helps in linking different types of information and ultimately it must be used in decision-making.

Learning takes place at the level of an individual, team, group or organisation. Organisations must behave like individuals if they really want to learn, they must seek information, process it and convert it into knowledge and ultimately convert that knowledge into wisdom. Learning and knowledge-centered organisations must make conscious efforts to remove the blocks to learning. The biggest block in the learning process of organisation is their inability to share the knowledge and competencies. It is indeed in the interest of the individuals and companies to learn to share knowledge with others.

Sharing knowledge

Success in an ever changing and extremely competitive environment is becoming a function of the quality of knowledge assets of organisations and their ability to share knowledge. Successful organisations must consistently create new knowledge, disseminate it to every department and every work and adopt it in new technologies, processes and products. The organisations that act and function as living organisations create new knowledge through employees’ sense of identity with enterprise and its mission as also the personal commitment of the workers to new knowledge so as to make it useful to the organisation as a whole.

Knowledge engineering tools and methods have been sharpened over the past decade and more and more organisations are learning to use these, yet there are many problems associated with identifying

the knowledge assets and using them in an efficient and cost-effective manner. Correct understanding of knowledge demands an industry/ organisation-wide vocabulary and a culture that encourages knowledge sharing. Unfortunately, both those aspects are woefully lacking in our organisations.

Knowledge can be broadly divided in to two categories - explicit and tacit. Explicit knowledge is formal and systematic and can hence be easily communicated and shared. Tacit knowledge is highly personal, consists of technical skills or the ‘know-how’ and mental models, beliefs and perspective deeply ingrained in a person.

Problems in implementation

n Motivating workers of any organisation to search, accept and adopt good and healthy practices which directly contribute to an organisation’s competitive edge, and keep it trim and smart is easier said than done. More then 80 per cent of the employees are so bogged down by the routine and ‘rituals’ of functioning that they refuse to see beyond their noses.

n If employees of an organisation do search and adopt knowledge, they are selfish and do not want to share. The first reaction of a worker is to use a new process he has learnt, to get a personal advantage of a monetary benefit, promotion, or a suitable transfer. Motivating him to share what he initially had and subsequently picks up is a very difficult task.

n Making knowledge useable is another challenge. Giving it the shape and form that is easily understood by every worker is by no means an easy task.

n Identifying suitable people to manage the KM implementation programme. It demands a multi-disciplinary background and human relations skills of a very high order.

n Most of the organisations fail to realise that knowledge predominantly resides in the heads of individuals. This attitude of weak commitments of the top management further compounds the difficulties of developing a suitable KM programme.

 

Move Over CEO, CKO is here
Microsoft Crop’s founder Bill Gates is the prototype CKO. Gates, who used to be Chief Executive Officer (CEO) of the company he founded now holds the title “chief software architect,” but he is essentially a CKO
Microsoft Crop’s founder Bill Gates is the prototype CKO. Gates, who used to be Chief Executive Officer (CEO) of the company he founded now holds the title “chief software architect,” but he is essentially a CKO.

Experts believe that companies such as Kmart Holdings Corp could have dodged bankruptcy during the 2001 recession if they had a Chief Knowledge Officer (CKO) on staff whose job would have been to monitor the changing trends. Economist and author Lester Thurow argues in “Fortune Favours the Bold” that recession was only a tipping point and the reason behind the sinking of some companies in 2001 and 2002 was the fact that business models changed drastically.

To weather such change, all companies need a CKO, an officer who helps a mature business to stay current by closely monitoring trends in technology and new competitors, Thurow said, “These companies did not go broke because their managers had suddenly gotten stupid. They went broke because a technical revolution changed their world. Suddenly old business models did not work.”

Key factors

Madanmohan Rao, a Bangalore-based consultant, whose compilation and study of KM practices around the world is considered an asset in this field, has evolved 8 C’s, which he considers critical for the success of KM practices (Leading with Knowledge, Tata Mc-Graw Hill, 2003).

  • Connectivity to Web-based KM architecture and other knowledge workers as a critical requirement for KM in the digital age.
  • Content A growing number of organisations have instituted content management systems for best practices, lessons learned, product development knowledge, customer knowledge, human resources management knowledge and methods-based knowledge.
  • Community. Much of the success of organisational KM depends on community dynamics i.e. identifying, nurturing and supporting different people who work on goal - relevant subjects across organisational boundaries.
  • Culture are the visible support and vision of top management shared sense of direction, trust, openness, excitement and a willingness to continually learn from peers.
  • Capacity needs to be built up by HR professionals who need to devise creative ways to be so.
  • Cooperation is a key KM success factor as workflows in, knowledge organisations are becoming increasingly interlinked and cooperative in nature as opposed to sequential or parallel.
  • Commerce is another important ‘C’ as commercial and other incentives to embrace KM discipline need to be implemented, especially in early stages of KM roll out.
  • Capital is of course the backbone of any KM programme as all the support for KM, infrastructure, community roles, learning workshops, external consultants and the like calls for serious capital investment by the organisation. McKinsey spends ten present of its revenue on KM and Ernest and Young spends six percent. In India, this is unheard of.

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CEOs’ Smart tactics

High-end smartphones are playing a major role in career management activities as more and more senior level professionals are using these to look for greener pastures. Job search and career management portal exclusively for senior professionals HeadHonchos.com has reported that share of traffic from mobile devices to its site has doubled in the past 12 months. This also reflects that a greater number of senior professionals are relying on mobile internet to log on to job search portals, while on the go. Speaking about the trend, Uday Sodhi, CEO, HeadHonchos.com said, “Job search by senior professionals is a very personal and confidential activity. Smartphones and tablets allow users to do their job search on the move, in complete confidence and away from their desktop PCs. As one never knows when one is face to face with a suitable opportunity, people prefer to stay updated on mobile.”

This has also brought forth interesting information about the operating systems. Amongst the operating systems used to access the senior job search portal, there has been a massive increase of 255 per cent in access via Android devices in the past 12 months, followed by increase in access via iOS (108 per cent) and Blackberry (61 per cent). Together the three operating systems, Android, Blackberry and iOS make up for most of the mobile traffic.

From the product perspective a chunk of traffic comes from Apple (36 per cent) and Samsung (23 per cent) devices. The largest growth in traffic has come from Samsung devices and this has grown at double the pace at which traffic from Apple devices has grown. Tablets are fast becoming an important device for job search for senior professionals. From almost a negligible share in usage last year, almost 30 per cent of all mobile traffic usage is from tablets.

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The right match

Employees need to find jobs that match their character in order to have fun at work, a new study has revealed. Researchers at the University of Zurich suggest that a job is particularly valued if it suits one’s own signature strengths, including morally positive character traits like self-control, teamwork or kindness, Live Science reported. The study’s authors, Claudia Harzer and Professor Willibald Ruch, said most people typically have between three and seven signature strengths.

They noted that workplace experiences, including satisfaction with the job and a fulfilled sense of purpose, will be most positive for employees who draw on those strengths.

The research was based on two separate studies that found that people who are able to apply four or more signature strengths at the job enjoy work more, are more wrapped up in it, perceive their work as more meaningful and are more satisfied with their job.

In addition, they perceive their work more as a calling than people who aren’t able to apply as many signature strengths.

The researchers said that the ability to apply character strengths at work depends in part on the job description and the relevance of strength-related behavior in carrying out the work.

Harzer and Ruch believe their findings provide insights that might be useful for the selection of employees, human resources development and workplace design.

“If it is clarified which character strengths are central for the job before a position is filled, a person can be recruited based on these strengths,” Harzer said.

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Career Hotline
How can I become a curator?
Pervin Malhotra

Q. I’m an avid cricket fan but could not go in for the professional training to make it in this field. Please tell me something about cricket curator. What is the process of becoming one? jaspreet ahluwalia

A. In the world of sports, the term ‘Curator’ applies to a person who prepares a sports ground for use (especially a cricket pitch). This job is equivalent to that of groundsman in some other cricketing countries. Good pitches and grounds are crucial to good matches. The goal so far has been to make what are so-called as sporting pitches which offer equal advantage to both batsmen and bowlers in order to make for a fair contest. Of late, however, host teams or countries are sometimes preparing pitches tailor-made for their strength, be it batting, pace bowling or spin bowling. This is resulting in the Curator coming under considerable pressure.

Recall, MS Dhoni’s recent demand that Indian curators prepare pitches that assist spin bowling from the very first ball — something which has met with considerable criticism from international cricketers that such a move would give an unfair advantage to the Indian team.

To impart scientific training for improving the condition of pitches across the country, the Board of Control for Cricket in India (BCCI) recently launched a 3-week BCCI Certification Course, spread over 75 sessions at the Punjab Cricket Association Stadium in Mohali followed by a two-day 150-marks exam held at the end of the course.

You require a minimum 60 per cent in both theory and practicals to clear the two papers.

Typically, each state association is asked to nominate a curator who has been associated with pitch preparation to attend the course.

It’s another matter that 14 out of the 31 curators who attended the course, flunked the exam in July.

Perhaps inexperience on the part of participants was a major reason for the larger number of failures. Those failing in only one paper (either theory or practical) have been allowed to take a compartmental paper.

It’s a demanding job for sure. The preparation of the 22-yard pitch starts weeks and even months before a test match. Besides the demands of the home team, you have to take into account all the tricky and varying soil and climatic conditions.

So, as you must’ve gathered by now, Curatorship is a never-ending process. You learn as you go along… experimenting with different pitches and stadia, attending seminars.

The Curators’ Manual, published by the BCCI contains lists all the modern methods of pitch preparation. But you could also refer to some relevant books published in Australia and South Africa, besides gathering more information on the internet.

Can I submit TOEFL scores to study in UK?

Q. Earlier, I had planned to pursue my master’s in geology in USA, but I’m now looking at doing a one-year master’s fromthe UK. Please tell me if I can submit TOEFL scores to study in the UK as I’m preparing for it presently? dhiren guptai

A. Originally developed as an admission requirement to test the English proficiency of non-native English speakers seeking admission to US universities, the TOEFL is now accepted and used at universities, academic institutions, scholarship awarding bodies and even immigration departments the world over.

You must be aware that the TOEFL (Test of English as a Foreign Language) is now an Internet-based Test (iBT) which scores you on each of the four sections — listening, reading, speaking, writing — reported on a 0-30 scale with the total score report out of a maximum possible of 120.

People from around the world who wish to work, study or settle in the UK can also use their TOEFL iBT scores, in addition to stead of the IELTS (International Language Testing System), to demonstrate their English proficiency for Tier 1, 2 or 4 visas under UK’s points-based system.

This decision was taken by the UK Border Agency (UKBA). However, as the requirements relating to visas are complex and change frequently, I would advise you to regularly check the UK Border Agency website for updates: www.ukba.homeoffice.gov.uk/

I suggest you also check the TOEFL score requirements set out by the institution(s) where you intend to apply.

If you don’t have the required minimum section scores required (Listening ­ 22, Reading ­ 24, Speaking ­ 25, Writing ­ 24), the college may choose to reassess your English proficiency skills in that section.

How much experience is required for getting into an MBA course?

Q. I am 22 years old and work as a junior account executive with a Chandigarh-based advertising agency. This is my first job. I want to pursue an MBA. Should I work for a few years and then apply to B-schools. Will my work experience be considered at all? yash kapoor

A. It's not clear from your query how long you have been working as a junior AE in the agency. But if you look at the typical class composition of top B-schools, you'll find that students have an average of 2-4 years of work-experience.

If you have less than 18 months of work-experience, it will hardly get any weightage in MBA selection or in placement at top B-schools. You’ll be treated on par with fresh graduates.

Suitable explanation

Q. I went into business with my friend straight after graduation. But now after four years of trial and error, the venture is still stagnating. I now feel the need to study further and explore other possibilities. I have been preparing for the CAT and hope to do well, but how will I explain this about-turn? yug sethia

A. Lack of opportunity, shift in interest, the urge to learn new and varied things, peer/parental pressure — it’s up to you to explain these factors convincingly. Whatever you do, be clear and consistent in your communication.

email your queries to careers@tribunemail.com ...

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Salary hike to remain low in 2013

Employees across corporate India are expected to get a slightly lower average salary hike of 11 per cent in the current fiscal compared to 12-13 per cent last year as firms grapple with sluggish economic activity, experts have said.

As per a survey conducted by recruitment tendering platform MyHiringClub.com, companies are expected to dole out an average pay hike of 11 for the year ended March 2013 lower than 12-13 per cent in the preceding fiscal.

While sectors like aviation could see average salary hike of seven per cent, the increments could be higher at 13 per cent for employees employed by retail companies.

"Current appraisal season salaries in India are expected to be in double digit. Increments have been conservative at 11 per cent attributable to the prevalent market sentiment.

“The increment percentages have dropped by 1-2 per cent across levels compared to last year,” MyHiringClub.com CEO Rajesh Kumar said.

Echoing a similar view, Apex HR Solution MD Vishnu Shankar said: “Around 11 per cent salary increment is expected in current fiscal. When making recommendations on salary increments, organisations take into account factors such as the uncertainty in the economical conditions.” Other experts attributed the major reason for lower salary increments to lesser corporate revenues compared to the year-ago period as economic growth in current fiscal is hit by stubbornly high inflation, lofty interest rates and a slowing global economy.

The survey, which was conducted among over 2,400 senior executives and 1,4500 employees, said a majority of 84 per cent respondents plan to give salary hikes in the current fiscal. This number, is, however down three per cent compared to FY'12.

The telecom and engineering and manufacturing space might see eight per cent salary increment, followed by 10 per cent each in real estate, automobile, pharma and infrastructure sectors.

Besides, IT or IT-enabled, banking and finance and textile sectors could see average salary hikes of about 11 per cent each. Sectors like consumer durables and FMCG would see more than average salary hikes at 12 per cent each, the survey said.

“The economic growth in current fiscal is hit by inflation, interest rates, a slowing global economy...In current scenario, increments are also going to be affected,” Sat-n-Merc Manpower Consultant Director Prachi Kumari said.

But employers want to give increments and bonus to maintain healthy atmosphere among their employees and retain them as well, said Kumar. — PTI

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field in focus: space science
Step towards the final frontier
Gauri Chhabra

Are you looking for a career that brings about a marriage of job and adventure? One such field that has both these aspects is the space science. Besides space, the knowledge of space science is now also put to use in weather forecasting, locating mineral reserves, television broadcasting, telecommunications and other GPS systems with the help of satellites and other such space technologies.

Genesis

Ever since the setting up of the space science department in 1972, this field has attracted youths in India. India’s space missions are controlled and conducted by the Indian Space Research Organisation, Physical Research Laboratory, and National Remote Sensing Agency. The various process and technical phases involved with a space project are carried out by appointing many numbers of scientists and engineers in the various departments concerning it.

Getting in

To make a career in space science, space applications, or space technology, you must be an expert in subjects like physics, chemistry and mathematics is a must. These subjects can be pursued at bachelor’s level after completing Plus II in science stream.

If this is followed by physics major or physics honors degree, you can build a career in astrophysics or astronomy after MSc in physics. Alternatively, you can opt for an integrated MSc in physics at institutions like the IISER, NISER, Bhubaneswar, UM DAE CBS, Mumbai, National Institute of Technology, Surat, a few IITs, and follow it up with a PhD. Admission would be through competitive examinations.

Graduates with the four-year B. Tech Aerospace Engineering, BTech in Avionics or B Tech physical at the Indian Institute of Space Science & Technology (under Department of Space, Govt. of India) at Thiruvananthapuram and fulfilling minimum specified academic performance will be absorbed in the Indian Space Research Organisation.

On obtaining a bachelor’s degree, one can seek admission in post- graduation course in space science and technology and other space related fields. It provides employment for people with a wide range of skills and qualifications, including electrical and mechanical engineering, IT and software systems, physics, mathematics, space science. To become an expert in any specialized field, pursuing a PhD degree is compulsory. In fact, most professionals working in space science are PhD holders.

Apart from educational qualifications, a unique set of skills is required for career in space science. Some of the many prominent attributes expected in any candidate willing to pursue a career in space science are ability to face and deal with danger or fear, good presence of mind, in-depth knowledge in computer and related technologies.

Career pathways

Careers in space science may include working on a new satellite or developing technology to map a distant planet. You could be helping to make new discoveries about our solar system or using satellites to study pollution. You might be connecting the world’s most remote communities or helping in disaster management. Space technology affects almost every part of our lives, be it weather forecasting, satellite TV, global communications or satellite navigation. As a space scientist you may also work as faculty at universities, pursue independent research, publish papers, guide research students, teach classes, sit on academic committees, referee papers for publication, and write proposals to fund their research. Astronomers work in government, space research agencies, planetariums, science museums, and may also work in mass media and science communication.

Other opportunities are in government and institutions such as Indian Space Research Organisation and DRDO (Defence Research & Development Organisation.

Astronomers may be employed by organisations and companies to design and manufacture telescopes, write software, and do many other tasks in support of space laboratories/ missions, ground-based observatories and data processing and analysis. In considering a career in space, you should also be aware of the fact that the majority of careers take place here on the ground; only a relatively small number of people actually get the opportunity to taste the limitless boundaries of space. For each astronaut who makes it to space, there are thousands of support people on the ground without whose skills, knowledge and efforts, the mission would not have been possible.

Skill set

Along with an opportunity to uncover the mysteries of the universe and study interstellar bodies and phenomenon, astronomy or astrophysics teaches one observational, computational, mathematical and logical skills needed to analyse and solve complex problems. It also teaches the ability to interpret, explain and effectively communicate complex scientific data. Employers in many fields, including medical physics, geophysics, oil and gas exploration, find these skills particularly attractive. Technical writing is also a possibility for space scientists.

Pay packages

The salary in space technology largely depends upon the academic qualification, institute from which the degree is obtained, and the nature of work. Budding space scientists can earn anywhere between Rs 2,00,000 and Rs 2,50,000 annually. Once you gain the right experience and acquire the requisite knowledge, there is no upper limit of remuneration for the right candidate.

The writer is a Ludhiana-based career consultant

 

Institute watch

  • Five-year integrated M.Sc at Indian Institute of Science Education and Research (IISER),
  • Bhopal, Kolkata, Mohali, Pune and Thiruvananthapuram.
  • UM-DAE Centre for Excellence in Basic Sciences, Mumbai.
  • National Institute of Science Education & Research at Bhubaneswar
  • Integrated Science Education & Research Centre, Santiniketan
  • University of Hyderabad
  • SVNIT, Surat
  • Indian Institute of Technology, Roorkee
  • Indian Institute of Technology, Kanpur
  • Indian Institute of Technology, Madras
  • M.Tech/ME Birla Institute of Technology, Ranchi
  • Manipal University, Manipal
  • PHD Aryabhatta Research Institute Indian Institute of Astrophysics (IIA), Bangalore
  • Inter-University Centre for Astronomy and Astrophysics (IUCAA),Pune
  • Tata Institute of Fundamental Research, Pune
  • Physical Research Laboratory (PRL), Ahmedabad
  • Raman Research Institute (RRI), Bangalore
  • Institute of Science, Bangalore (IISc)
  • Tata Institute of Fundamental Research, Mumbai
  • S N Bose National Centre for Basic Sciences, Kolkata

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food service management
Happy to serve

Food service managers oversee the day-to-day running of restaurants, bars and other establishments that prepare and serve meals and beverages to customers.

Food service managers handle “all the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training.”

They also work to make sure that customers are happy with their dining experience. Preparing meals and serving customers are a part of a food service manager’s duties. Food service managers are also responsible for conducting business and daily operation of their restaurants or kitchens.

They have other duties that include recruiting employees, following health and safety standards and adhering to the law when it comes to the preparing and serving food to the people. Some individuals can become food service managers in the area of dietetics and food service. Food service managers who work as dietetic managers will typically carry out their work duties within an institutional setting. They will be responsible for overseeing food service systems and standards for human nutrition, ensuring food safety; purchasing equipment and products; and managing employees and business practices.

One can also be employed as banquet manager at hotels. They are responsible for overseeing special events and providing food to hotel guests during their stay.

The main job of the department of hospitality management and dietetics is to prepare youngsters to be leaders in the fields of dietetics and hospitality by integrating theory, experience and research.

— With inputs from Hemant Kumar Kochar, Director of Madhuban Academy of Hospitality Administration and Research, Dehradun

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Pre-paid card for students applying to colleges abroad

Leading express logistics company, DHL will offer a specialised pre-paid card 'Express Easy Student' (EES) for students sending university application documents anywhere in the world.

Designed to deliver in a reliable, fast and secure way, the EES pre-paid cards will offer discounts for multiple shipments. These pre-paid cards can be bought at over 480 DHL Express counters and several third-party stores across the country.

The EES service offers many value-added benefits such as free home pick-up, door-step delivery of documents, multiple shipment tracking options, and a 24-hour customer service support.

Each year, students start processing their applications between October to February sending applications to more than one university.

In case of a multiple shipment requirement, students can buy EES prepaid cards and enjoy a price benefit of Rs 4,950 for a pack of five shipments or Rs 8,900 for a pack of 10 shipments, which would have otherwise cost them Rs 1,190 per shipment.

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Happiness @ work
Gems of ancient wisdom
Give an occasional pep talk

Routine is boring. As work is a routine affair, it naturally becomes boring after a while. So it is vital that bosses should arrange a pep talk or self-improvement workshop to inject fresh life into juniors.

When his father, Mughal Emperor Jahangir, told him to deal with Malik Ambar in the Deccan, prince Shah Jahan knew it would be a difficult campaign. To encourage his forces, he vowed not to consume liquor till victory was achieved. As the result, the Mughal forces in the Deccan, which were on the retreat, regrouped and defeated Malik Ambar’s forces.

Mughal General Ram Singh, with his 63,000 men, had set his sights on Gauhati. Rangamali, a frontier fort, fell to the Mughals. In the battle on the plains south of Alaboi Hill, the Mughal cavalry massacred the Assamese. Chakradhwaja Singha, the King of Assam, died.

Lachit ‘Barphukan’ (Commander) was so sick that he couldn’t stand on his feet. The Assamese forces decided to flee. In that condition, Lachit made a rousing speech, rallied his forces to wage the naval Battle of Saraighat against the Mughals and won.

“Swaraj is my birthright and I shall have it” by Bal Gangadhar Tilak and “Give me blood, I promise you freedom” by Subhas Chandra Bose continue to inspire Indians even to this day.

The Vaanara search party was at the Indian coast. Sampati, the vulture, sighted Sita in Lanka. A vast ocean separated the two lands and no Vaanara appeared to be in a position to bridge the gap. So bear-king Jambavan roused the latent powers in the mighty Hanuman and the deed was done.

The kingdom of Kittur, near Belgaum in Karnataka, was in serious trouble. Rani Chennamma had lost her husband King Mallasarja and stepson Shivlinga Rudra Sarja to death and the British army was outside the fort. So she rode out fully armed and riding a horse and made a thundering speech to her men. No wonder, the Brits were defeated. To take Chennamma prisoner, they called in their forces from Bombay and Madras and a battering train from Belgaum.

When the British banned the raising of the slogan “Vande Mataram” in schools, headmaster Kaliprasanna Dasgupta of Madaripur school said just two words in the morning assembly, “Vande Mataram!” The students responded in the same manner. ThoughDasgupta lost his job, the message of nationalism was spread effectively.

Boss, with right lines, fight deadlines.

Sai R. Vaidyanathan

The writer can be contacted at svaidyanathan@tribunemail.com

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news board
ICSE students to get 30 minutes more for science papers

Students appearing for ICSE (Class X board exams) in 2014 will get half-an-hour more to write their science papers, the Council for Indian School Certificate Examinations (CISCE) has decided.

At present, Physics, Biology and Chemistry papers, have to be finished in one-and-a-half hours like any other paper, which students and schools felt was not enough.

CISCE chief executive and secretary Gerry Arathoon said time for other subjects as well as the duration for Class XII exams would, however, remain the same.

He also said the council would award provisional affiliation to schools that want to ugrade ICSE schools to ISC (Class XII) without having to receive a no-objection-certificates from the government.

Revision in syllabus would also take place in the future, he said but did not specify the changes.

MoU signed

IBM and Galgotias University, Delhi NCR have signed a Memorandum of Understanding (MoU) to help students enhance their skills in areas of managerial decision making and strategy. This programme initiated by Career Education for Business Transformation (CEBT) focuses on the major areas of business transformation where software plays a critical role.

The key features of the CEBT Programme include setting up of IBM Business Analytics Lab within the premises of the institute. This is a physical lab where IBM will provide relevant software for CEBT trainings, to address the increasing need for T-shaped skills in the global market place.

Under the CEBT programme, IBM will collaborate with Galgotias University, to help students and faculty members understand the power of information and use software tools that are critical for smarter business outcomes. This association also seeks to address the increasing need for multi disciplinary skills by complementing the existing management education offering with the CEBT course.

Course completion certificates will be awarded by IBM to all participants completing the course successfully.

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Course cruising

Social sciences course entrance exam

The Indian Institute of Technology (IIT- Madras) will be conducting Humanities and Social Sciences Entrance Examination (HSEE - 2012), on April 21, 2013 leading towards admission to five-year integrated Master of Arts Programme (M.A) in: Integrated MA in Development Studies

Integrated MA in English Studies

The course: The five-year integrated Master of Arts (M.A.) programme is designed to meet the needs of students who seek a broader learning forum and who appreciate the unique design of inter-disciplinary studies. The first two years of the curriculum are common to all students, after which they branch out into one of the two streams.

Seats: 46.

How to apply: Online at http://hsee.iitm.ac.in

Eligibility: Candidates applying for HSEE-2013 should have either completed or should be appearing in 2013 in any one of the following qualifying examinations (QE):

  • The final examination of the Plus II system, conducted by any recognised Central / State Board, such as Central Board of Secondary Education, New Delhi; Council for Indian School Certificate Examination, New Delhi; etc.
  • Intermediate or two-year Pre-University Examination conducted by a recognised Board / University. Final Examination of the two-year course of the Joint Services Wing of the National Defence Academy.
  • General Certificate Education (GCE) Examination (London / Cambridge / Sri Lanka) at the Advanced (A) level. High School Certificate Examination of the Cambridge University.
  • Any Public School / Board / University Examination in India or in any foreign country recognized by the Association of Indian Universities as equivalent to 10+2 system.
  • HSC Vocational Examination.
  • Senior Secondary School Examination conducted by the National Open School with a minimum of five subjects.

Examination Centres: Bangalore, Chennai, Coimbatore, Hyderabad, Kochi, Kolkata, Madurai, Mumbai, Mew Delhi and Thiruvananthapuram.

Deadline: The completed application form must be sent to the Chairman, HSEE-2013, JEE Office, IIT Madras, Chennai-600036 on or before January 28, 2013.

Check out: http://hsee.iitm.ac.in

Master’s courses

Sheffield Hallam University (SHU), UK, is inviting applications for postgraduate courses for its intake starting January 2013. The admission is open for selected master’s courses including some new courses for Indian students like, MSc Logistics and Supply Chain and MSc Strategic Operations Management. SHU has collaborations with several Indian universities, including Vidyalankar School of Technology, Mumbai, Symbiosis University, Pune, Christ University, Bangalore, Techno India NJR, Udaipur, Bhagwant Group of Institution, Ajmer, Manipal and seeks to imbibe a global mindset in its students.

The course: MSc Logistics And Supply Chain course provides the students with the opportunity to develop their understanding of current best practice in the theory and application of leading processes and systems in logistics, operations engineering and global supply chain management.

MSc Strategic Operations Management course is focused on the core business knowledge and skills needed to provide successful all round solutions to business problems which are both strategic and operational. It gives students the specialist knowledge, skills, and experience of strategic operation management.

Deadline: December 12, 2012

Check out: www.shu.ac.uk

Biomedical Engineering

The University of Strathclyde, Glasgow, has launched a master’s degree in Biomedical Engineering programme. It follows the formation of the new Department of Biomedical Engineering which is a merger of Bioengineering and the world-renowned National Centre for Prosthetics and Orthotics.

The course: The MEng in Biomedical Engineering is a five-year multi-disciplinary programme that combines knowledge of the physical and life sciences with advances in technology and engineering to generate applications and solutions to clinically relevant problems.

Fee: £16,500

Deadline: July, 2013.

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Scholarship roundup

MBA in UK

The Rajiv Gandhi Center for Innovation and Entrepreneurship is funding MBA scholarships for Indian students at Imperial College Business School in the UK. The centre has been established to help Indian and British companies improve performance in innovation management. The centre provides channels of knowledge exchange between India and its global partners by effective integration of research, education, and practice.

Eligibility:

  • Candidates must have an offer of a place on the Imperial MBA and a minimum GMAT score of 650. GMAT is one criterion among others, including interest, experience and capabilities in the designated research areas.
  • Candidates should be an Indian citizen (non-UK resident) intending to return to India post study.

Details: Scholarships up to the amount of £20,000

How to apply: The mode of applying is online.

Deadline: June 30, 2013.

Check out: mba@imperial.ac.uk.

The University of Essex is offering MBA Scholarship

The University of Essex, UK, is offering a scholarship for students applying to its business school for pursuing MBA. The Essex MBA has a strong focus on entrepreneurship and innovation, accounting and investment finance, and sustainable business strategies. Moreover, it also has a strong international flavor in the curriculum and learning materials.

Eligibility:

NOOSR Section 1 Institutions

  • Academic requirement - 60%
  • Work Experience requirement - 3 Years

NOOSR Section 2 & 3 Institutions

  • Academic requirement - 65%
  • Work Experience requirement - 3 Years

In addition, students will also require an overall IELTS Score of 7 with no band less than 6 or equivalent.

Details: Essex is offering a scholarship of GBP 5000.

Deadline: May 2013

Check out: WWW.essex.ac.uk/

Reuters offer

Interested candidates can apply for Research Fellowship Programme in the field of journalism for international mid-career journalists at Reuters Institute, University of Oxford in UK. Fellows enjoy an opportunity to critically reflect upon their profession, to research a subject of their choice under the supervision of an academic specialising in that area, and to enjoy the breadth of academic, cultural and social life at the University of Oxford. This is not a degree programme but fellows are expected to write a substantial piece of research of publishable quality.

Eligibility:

  • Applicants must have a minimum of five years' experience in any branch of journalism and good spoken and written English.
  • The programme enables visiting journalists from around the world to do research in Oxford for a period of three, six or nine months.

Details: Awards may include travel expenses (including air travel economy class) and a modest living allowance. This arrangement is subject to variation.

Duration: Fellowship is offered for a period of three, six or nine months.

How to apply: Online.

Deadline: January 31, 2013.

Check out: reutersinstitute.politics.ox.ac.uk/fellowships

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Fortnightly quiz 427
Ultimate in luxury
Ultimate in luxury

1. Who recently became the eighth batsman in the world and first Indian to score three triple-centuries in first-class cricket?

2. Which agricultural university in Punjab recently celebrated its golden jubilee?

3. Which former Prime Minister of India, known for promoting and protecting the country’s external interests, passed away recently?

4. What status was given to Palestine in a historic UN General Assembly vote recently?

5. Name the Brazilian President who was recently given the Indira Gandhi Prize for Peace, Disarmament and Development.

6. Name the party launched by Arvind Kejriwal recently.

7. Which part of Spain has been seeking independence from it?

8. Name the maker of the Aakash tablet.

9. Which car, founded by Lionel Martin and Robert 9amford in London in 1913, was immortalised by James Bond films down the decades?

10. Which second highest scorer of runs in Test matches after Sachin Tendulkar retired from international cricket recently?

Tarun Sharma

Winners of quiz 426: The first prize by draw of lots goes to Yogesh Kumar, Class VII, MD Senior Secondary School, Nimriwali, district Bhiwani, Haryana, Pin Code – 127309

Second: Aditi Kalia, Class VII, Saraswati Vihar Senior Secondary School, Mavi Kalan, Delhi Road, Saharanpur (UP) Pin Code - 247001

Third: Farrhat Sandhu, Class-V, Army Public School, Military Cantonment, Fazilka Road, Abohar, Pin Code -152116, distrist Fazilka, Punjab

Answers to quiz 426: Xi Jinping; Aung San Suu Kyi; Barack Obama; November 10; Titan; Maharashtra, Karnataka, Tamil Nadu, Kerala; ‘Omnishambles’; India; Himachal Pradesh; 206 not out

Cash awards of Rs 400, 300 and 200 are given to the first, second and third prize winners, respectively. These are sent at the school address.

Note: Kindly mention the pincode of your place on the letter/postcard to facilitate the delivery of the prize money.

Answers can also be sent at quiz@tribunemail.com

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