TRAI for blacklisting of unregistered telemarketers

New Delhi, August 13

Sector regulator TRAI on Tuesday directed telcos to disconnect all telecom resources of unregistered telemarketers found making spam calls, and to blacklist them for up to two years.

Further, TRAI has asked telcos to comply immediately with its latest directive and submit regular updates on action taken in this regard on a fortnightly basis.

Issuing its directive to telcos, TRAI said this “decisive action” is expected to significantly reduce spam calls and provide relief to consumers.

TRAI said it has issued “directives to access providers to disconnect all telecom resources of unregistered senders for making spam calls and to blacklist such senders under the Telecom Commercial Communication Customer Preference Regulations, 2018” regulations.

TRAI has mandated all access service providers to stop voice promotional calls from all unregistered senders or telemarketers. — PTI