Appoint nodal officers to check cyber frauds, Punjab Police tell banks

Chandigarh, February 25

In order to enhance coordination between the police and bank authorities to prevent cyber frauds in the state, the Cyber Crime Division of Punjab Police has asked the banks to appoint a separate Nodal Officers for 1930 helpline to ensure priority blocking of bank accounts and also for providing details regarding suspect bank accounts in timely manner.

The decision came during the coordination meeting conducted by ADGP (Cyber Crime) V Neeraja with representatives of several banks to reduce the response time of the banks on complaints filed on Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) portal.

The meeting was attended by 17 officials from 11 leading banks, including State Bank of India, HDFC Bank, ICICI Bank, Punjab National Bank, Axis Bank, RBL Bank, Union Bank of India, Bank of Baroda, Yes Bank, Indian Bank and IDFC First Bank. DIG Cyber Crime Nilambari Jagdale and DSP Cyber Crime Prabhjot Kaur were also present in the meeting.

ADGP V Neeraja said till now, approximately Rs 20 crore has been freezed in suspect bank accounts through 1930 helpline, out of which approximately Rs 1.5 crore has been refunded to the victims with the help of State Legal Services Authority, Punjab.