Haryana 112: Police to focus on trip-monitoring service to ensure women’s safety

In a bid to enhance the women’s safety system in Haryana, DGP Shatrujeet Kapur held a review meeting with senior police officials today. The meeting focused on the trip-monitoring service, the creation of databases for auto-rickshaws and working women, and the operational review of Haryana 112.

Various aspects aimed at boosting women’s confidence in their safety were discussed in detail during the meeting, which took place at the police headquarters in Panchkula. IGP (Telecom) Y Puran Kumar made a PowerPoint presentation detailing the progress in the trip-monitoring service, the database preparation for working women, and the steps taken by Haryana 112.

Earlier, women had to fill out a prescribed form after calling Haryana 112, but this requirement has now been removed for the trip-monitoring service. Now, women can simply call Haryana 112 to share their travel details with the communication officer, who then provides a WhatsApp number for sharing their location. Haryana 112 monitors the journey from start to finish, ensuring that women, especially those traveling alone or at night, feel secure.

During the journey, the team regularly checks in to ensure no security concerns arise, and if a woman feels unsafe, immediate police assistance is provided. A database of working women across the state is being prepared by Haryana 112, with steps taken to integrate this data with the system. In emergencies, the communication officer will have instant access to the caller’s details, saving valuable time.

Additionally, a database of auto-rickshaws is being compiled and validated before being uploaded to Haryana 112. Public awareness campaigns are being conducted to inform people about this initiative, aimed at assisting women in emergencies.

DGP Kapur instructed officials to organise awareness activities to spread information about the trip-monitoring service to as many women as possible. He emphasised the use of SMS and other mediums to inform women about the service, the unique stickers on public transport, and the Haryana 112 service, so they can benefit from these resources when needed.

The goal of the trip-monitoring service is to provide women with a safe environment, ensuring they feel secure not only at home but also outside. DGP Kapur also reviewed the actions taken against individuals using offensive language on Haryana 112, which have significantly decreased from 10,417 instances in January 2023 to 929 by August 2024.

Offenders are warned, and actions are being taken against repeat offenders. The police response time after receiving a complaint on Haryana 112 has reduced to an average of 7 minutes, compared to 8 minutes and 28 seconds in August 2023. Additionally, Haryana 112 has been integrated with the 108 medical emergency helpline, connecting 415 ambulances across the state, and 333 fire brigade vehicles have also been connected to Haryana 112.