Wednesday, January 4, 2006


Resign with dignity

Amy Joyce

Palms sweating, words rehearsed, day shot until that moment comes: resignation time. Resigning from a job leaves many workers in a state of freak-out, and lots of them leave incredibly ungracefully.

Like the person who resigned via night drop box at the bank. (Yes, really.) Or those who never returned to work, instead of just leaving their file drawer keys in the mailbox.

Most managers have some sort of horror story about workers who cut and ran. Sure, it might seem to make life easier for workers who are too nervous to tell their boss they are leaving. But what they forget is they probably aren’t the first to leave and won’t be the last. And leaving in a klutzy way, though it may save a moment of stress, will mark them forever. Leaving without proper notice strands managers and leaves them resentful as they scramble to find a new—hopefully better—replacement than the crude quitter.

Nancy Palazza, founder of Alternative Employment Specialists, has her share of stories. There was even a time when she would prepare to leave for vacation and her employees would joke, “I wonder who’s going to quit this time.”

Leaving without notice

That’s because twice when Palazza went away, an employee quit without waiting for her to return (or, more likely, waited for her to leave before sneaking out). One employee returned her keys late one night so she wouldn’t have to see anyone. Leaving is not a crime, folks.

The woman did, however, send Palazza a letter about a year ago saying she had been going through some personal things and “didn’t want us to hate her,” Palazza says. “We didn’t hate her. But I’m a big believer in not burning any bridge.”

Bad resignations—when employees leave without any notice or say negative things about the company or boss on the way out—can leave a really bad impression, said Clay Parcells, regional managing director of Right Management Consultants Inc. But it can also leave a bad impression on co-workers about the company or manager, particularly if the departing worker was a good employee.

Accepting gracefully

Managers should try to encourage employees to give a decent amount of notice if they decide to move on, and managers should accept resignations (good ones) gracefully. Otherwise, employees will be too nervous to resign with proper notice and possibly will leave on a worse note.

“Good resignations are when they give good notice and resign for a better opportunity,” Parcells says.

Waiting for right moment

There are many employees who wonder if they should wait until a boss returns from a trip to give a resignation in person or call the boss as soon as they know they are leaving, even if that means a quick phone conversation from 1,000 miles away.

Palazza votes for waiting to give the news in person. “I would rather they wait until I’m back from vacation,” she says. Also, she says that once someone gives notice, he or she has mentally checked out anyway. So, it doesn’t phase Palazza if the notice is shorter because that employee waits until the boss returns to the office.

LA Times-Washington Post