Title track Managing Communication In an age when communication — verbal and non-verbal — forms the core of all business and professional activity, this slim volume attempts to simplify the process and offers guidelines on effective communication. The first part deals with written communication — writing letter, e-mails and reading. The tips, especially on e-mails, like how to manage your folders, multiple accounts and spam, are handy. The second part lists steps for handling verbal communication — public speaking, business presentations, meetings, negotiations, etc. The entire exercise of making presentations has been simplified by examining aspects like how long should a presentation be, should one read from slides, etc. The practical suggestions are reinforced with lively illustrations and interesting anecdotes. Managing Leadership This slim volume is a general guide on various aspects of leadership. First, it defines who a leader is, spelling out the fine distinction between leaders and managers. Step by step, it goes on to describe the various types of leaders, leadership theories, and the skills and qualities needed to be a leader. With examples from history — Chanakya, the Pope, etc — as well as contemporary ones like Narayana Murthy, late Dhirubhai Ambani, etc, the author stresses on the competencies that go into the making of a leader. The book ends with a self-help quiz to judge your leadership quotient, some famous quotes and enumerates the difference between a boss and a leader. |
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