TREND MILL The
telecom sector is in expansion mode and providing work opportunities
to scores of youth. Prashant Shrivastava, Head-HR, Airtel, Punjab,
highlights the prospects in this sector:
What are the regular jobs that the telecom sector is generating and what are the emerging specialisations/fields? "Well, the telecom sector is growing at a rapid pace, so there are openings in practically all areas. The emerging specialised fields are sales, marketing and customer care." In the near future, what kind of skill sets will be the most in demand in this sector? "From a behavioral point of view — the ability to work in a demanding, fast-pace environment with multiple responsibilities. Functionally, professionals in this field will need to have customer focus and be bottomline driven." At what levels does your company make recruitments? Is it an ongoing process or periodic? "Airtel recruitments are made at the executive level. Owing to the hectic pace of growth of the company, recruitments are an ongoing process." In view of the high level of competition, is your company taking any special measures to retain staff and prevent poaching? "At Airtel, employee engagement, motivation and career planning are, in any case, an ongoing process. Being a leader in the cellular sector and because of the apparent dynamism in our growth, we have an inherent advantage that the best talent wants to work for Airtel." What kind of challenges lie before the professionals making a career in this field? Is it a lucrative option? "It’s not a job for the faint-hearted. It’s a high-pressure job with tremendous focus on speed and delivery on strict parameters. For an achiever, yes, this career is a very lucrative option." — Chetna Keer Banerjee
|
||||
|
|
