Wednesday, January 12, 2005

CAREER HOTLINE
Basics of being a businessman

Q. I have always dreamt of setting up my own manufacturing unit but I am not sure whether I am cut out to be an entrepreneur. I have just completed my BE (Mech) but as the youngest in a family of professionals, I have led a somewhat protected life so far. With no business blood in my veins, will I succeed?

— Rahul Dwivedi

A. To answer your last question first, one doesn’t necessarily need a family background in business to strike out on one’s own. However, parental behaviour towards children does play a significant role in making or marring entrepreneurial talent. Sometimes an overprotected environment can make children highly dependent, cautious and risk-averse.

Undoubtedly, entrepreneurship is the bedrock of industrialisation. More so, in a country like ours where unemployment is so rampant, that too on such a staggering scale!

But, you are absolutely right. Not everyone is cut out to be an entrepreneur.

Willingness to take risks, being proactive, a high degree of perseverance — even in the face of repeated hurdles, a sense of perspective and an over-arching vision are some of the essential qualities you need to strike out on your own.

I have also found successful entrepreneurs to be highly creative, and innovative and ready to roll-up their sleeves and plunge wholeheartedly into the task at hand, without bothering about protocol.

Even if you think you possess most of these qualities, it would be wise to gain some practical work experience in a related industry before you decide to establish your own unit.

Sound business sense, planning and marketing-savvy and good people skills are as important as technical know-how and financial backup. In short, you need the following:

  • The ability to stay the course — hang in there — but you must know how long to do so.

  • The ability to know when to cut your losses. You must know when to call it a day – your time and energy are limited, after all.

  • The ability to spot an opportunity. Ideas need not always be BIG. All it takes is a bit of tinkering with an existing idea to make a better, bigger, cheaper or faster product or service.

  • The ability to know your competition and get ahead of it.

  • The ability to think on your feet.

  • The ability to lead your enterprise from the front.

  • The ability to hire the right people, to form a strong team, and give them the freedom to do their job.

  • Entrepreneurs have a high degree of need for achievement. Medium degree of need for power. And low degree of need for approval.

  • Be prepared for losses in the initial months. Running your own business is a tough ball game; but rewarding nonetheless.

  • Be ready to fail (80 per cent of new venture do)! Learn from your mistakes, get up and move on.

Combine work with travel

Q. I am pursuing BA. I am very keen to travel around the world. What kind of job will help me achieve this goal?

— Sandeep Chaddha

A. Have you thought of being a Flight Steward with an airline? That way you could have your cake and eat it too!

The typical eligibility criteria for a flight steward are:

Male candidates below 26 years, minimum height — 165 cm (barefoot), weight — in proportion to height.

Education — Bachelor’s degree or plus two with 3-yr diploma in Hotel Management and Catering Technology.

Physically fit with a pleasing personality. Fluency in English and Hindi. Knowledge of foreign languages is desirable

Vision — normal without glasses. Total power of contact lenses for correcting distance vision should not exceed -2D (minus two dioptres). Ability to communicate easily with people.

Assistant Flight Stewards are selected on the basis of performance in an objective-type written test to assess your general awareness and mental flexibility. Those who qualify in the written test are called for group discussion and interview to assess mental alertness and communication skills.

Training, similar to that for airhostesses, is provided but with less emphasis on personal grooming. With experience, a steward can rise to become the senior or chief steward. Your flying career can happily continue up to retirement unlike your female counterparts.

It is not necessary to join a training programme to become a flight steward as most airlines provide extensive training upon recruitment.

Even ground jobs in the airlines would allow you to travel for free/concessional rates each year.

Another option would be to join a tour operator who specialises in outbound tours. Export industry is another sector that will give you opportunities to travel on business. Working on a cruise liner is yet another option (if you did your plus two with PCM. Otherwise, you can join after doing a course in hotel management). However, each of these will require you to pursue the relevant professional course to get going.

Joint force

Q. Could you tell me something about the recent move to unify the paramilitary services? What does it entail?

— Harbinder Singh

A. The Cabinet Committee on Security and the Union Home Ministry have brought the BSF, CRPF, ITBP and CISF under a unified command over the next five years.

While retaining their individuality, the four forces now function more homogeneously to combat insurgency and border security. This move also helps upgrade and share their operations, weaponry, training and intelligence to improve the country’s internal security management.

A total of 209 new battalions are being raised for the four forces and sophisticated Global Imaging System (GIS) for co-ordinating counter-terrorism operations and keeping vigil in border areas are being introduced.

A Joint Entrance Exam is conducted by the UPSC for the Central Police Forces and the Services Selection Board (SSB) for recruitment of Asstt Commandants in the BSF, CRPF, CISF, ITBP and Special Services Bureau (on the lines of NDA exam) to ensure uniformity in the selection process. Except for the CISF and CRPF, which recruit graduates of either sex, the rest only recruit males as ACs.

Selection interviews are subsequently conducted by the respective paramilitary forces. (Details: www.upsc.gov.in)

Tradesmen in Technical Trades, Ground Duty Staff and Medical Corps staff are recruited directly by the respective battalions.

Pursuing Pol Sc

Q. I have a degree in political science with 51 per cent marks. Is there any university like the JNU, which admits students for PG through entrance exam? What are the job prospects?

— Gurmeet Kaur

A. Over 90 universities offer MA (Pol Sc) in India. Admission to many of them is through an entrance exam. For a complete listing, please refer to Universities Handbook of India (Association of Indian University publication).

With a PG degree in Political Science, you could either opt for teaching Political Science or International Relations at the college or university level after qualifying the National Eligibility Test (NET), conducted by the UGC for central/state universities, or the State Level Eligibility Test (SLET) for state universities.

The Civil Services in general, and the Indian Foreign Service (IFS) in particular, is another popular option for students of Political Science. The General Studies paper requires considerable knowledge of the Indian polity and current affairs.

If you have a flair for writing, you can also become a political analyst for a newspaper, news-related website or TV.

Speech problem

Q. I am a fresh science graduate, but my problem is that I stammer which causes me a great deal of embarrassment. Please guide which career I should choose, keeping in mind my disability.

— Bobby Katpalia

A. Stammering is not a permanent disability. It is largely curable with some medical help and determination on your part. Any job that involves research, or deskwork, should be best for you to begin with. Once you gain in confidence, you can slowly graduate to activities that involve more interactions with people. Just proceed one step at a time — and you’ll be amazed at the progress you make. You are a bright young man with all you faculties intact. Make the most of life and the opportunities it throws up. Don’t let a minor problem like stammering deter you from doing anything you fancy. Also remember this cardinal truth: People take their cues from you; if you are not embarrassed or self-conscious, no one can possibly make you feel uncomfortable.

Try composing your speech in your mind before you speak. You’ll find it helps immensely. "Practice" is the operative word here.

As a child I always marvelled at the story of Demosthenes. This determined Athenian youth not only overcame his awful speech impediment but also went on to become one of the greatest orators and statesmen of all time. His modus operandi (not that I recommend it to you): Simple. Running up and down the beach while reciting complex texts over and over again with pebbles stuffed in his mouth!

Coming back to the present, do consult a good speech therapist to get the right professional tips and advice.

Chemistry confusion

Q. Having completed my M. Sc (Chemistry), I am now desperate to take on a job. But I’m totally bewildered and confused by the various options. All I know is that I’m not too keen on taking up chemistry-related work. How do I select the job that’s just right for me? Please advise.

— Manjeet Aluwalia

A. Allow me to let you in on a secret: there is no easy or instant formula for landing the perfect job. But, if you work through these seven key steps to selecting a job, you can be confident that you have made a wise decision:

First of all, assess yourself.

Investigate a wide range of jobs.

Identify jobs that may suit you.

Develop a short-list of ‘real’ possibilities.

Collect detailed information about each job on your short-list.

Choose the job that suits you most.

Keep reworking your short-list.

While working through these steps, it is helpful to remember:

Most people are capable of working successfully in a number of jobs.

Your ideas about the jobs that suit you may change somewhat.

You may not be able to get everything you want in a job.

Some people have fixed ideas about the sort of job that should be suitable for them and this often prevents them from finding a job that is actually suitable.

Hospital management

Q. I have done BAMS. I want to know whether I can do a PG diploma in hospital management and from where?

— Sukhdeep K, Jalandhar

A. Of late, we have been witnessing the emergence of several super-specialty and multi-speciality hospitals like Apollo, Escorts, Wockhardt and countless others like Max India or Fortis planning large-scale forays into specialty, primary and secondary care hospitals and diagnostic centers, besides a slew of internationally-funded healthcare programmes. This in turn has generated the need for a distinctly qualified and trained breed of managers who are exposed to quality delivery and information systems in the field of hospital and healthcare management.

Pegged at a hefty Rs 92,000 crore in India, and $3 trillion globally, healthcare is clearly going to edge its way to the top slot on the career sweepstakes.

Being a practising doctor gives you a definite advantage in this booming sector.

The courses broadly focus on four areas of management: human resource management, facility management, quality and cost management, and information systems.

Here’s a list of the major courses:

  • Birla Institute of Technology, Mesra 835215, Ranchi (Jharkhand). Postgraduate Diploma in Hospital Admin/Healthcare Mgt (1-1˝ yrs)

  • Christian Medical College (Tamil Nadu Dr MGR Medical Univ), Thorapudi Post Office, Vellore 632002.

  • College of Health Sciences Community Development, Allahabad Agricultural Instt (Deemed Univ), Allahabad.

  • Institute of Health Systems, HACA Bhavan, Hyderabad (AP).

  • Deccan School of Management (Affl to Osmania Univ), Dept of Hospital Mgt, Cellar, Owaisi Hospital & Research centre, DMRL X Roads, Kanchanbagh, Hyderabad 500058. ( & www.deccancollege.com).

  • Indian Institute of Health Mgt. & Research, 1 Prabhu Dayal Marg, Sanganer Airport, Jaipur 302011 (www.iihmr.org).

  • Indian Institute of Social Welfare & Business Mgt, Management House, College Square West, Kolkata 700073 ().

  • Madurai-Kamaraj University, Palkalai Nagar, Madurai 625021.

  • Shivaji University, Vidyanagar, Kolhapur 416004

  • Tata Institute of Social Sciences, PB No. 8313, Sion-Trombay Road Deonar, Mumbai 400088.

  • University of Pune, Ganeshkhind, Pune 411007.

  • Young Men’s Christian Association (YMCA), Jaisingh Road, Delhi.

  • The National Board of Examinations, Ansari Nagar, New Delhi 110029. NBE is an autonomous body established by the M/o Health & Family Welfare.

The writer is a noted career consultant

— Pervin Malhotra

Please send in your query, preferably on a postcard, along with your full name, complete address and academic qualifications to: Editor, Jobs and Careers, The Tribune, Sector 29,
Chandigarh — 160030, or at careers@tribunemail.com