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Monday, December 29, 2003
Dr Tribune

Q I have a Pentium 4, 1.7 GHz, 128 MB SD RAM, GLLY motherboard, 40 GB, 56 K External modem and LAN Card with Windows XP Pro while my friend has Celeron 700 MHz, 815 chipset, 10 GB, 128 MB SD RAM, 56 K external modem and LAN card with the same OS. We are located at a distance of nearly 100 meters. We want to connect our machines to share printers and the Internet connection. Please suggest how we can do that. Will this distance create a hurdle as one of my friends told me that it would increase resistance in the cable through which we share the machines?

Rana Jagjeet Singh

A The solution would depend on a lot of factors. First, if the distance between the two locations is clear, i.e. does not have building in between, then I think Bluetooth technology would be more suitable. This technology has nowadays become cheap and offers wireless connectivity at an affordable price. All you would need to connect two PCs would be roughly 2" device called USB to Bluetooth dongle of 100 metres distance. Both of you need to connect this device in the USB port and install the software, which comes with the product to have a wireless networking. However, it may cause problems if the space between the two locations has buildings or obstructions. In this case, you try WiFi technologies or Wireless LAN with higher distance. Alternatively the option of laying such a long cable though sounds impractical for distances like 100 m but that should work at a reduced speed.

Q I have a computer with the following configuration - P III, 733 MHz processor, Samsung hard disk 20 GB with three partitions C, D & E with 6, 7 & 7 GB respectively, Samsung floppy disk & CD ROM (52X), Internal 56 KBPS modem, Windows XP on C: drive. My problems are:

1) My Windows has gone extremely slow. It takes five minutes to boot and another five to shut down. I have defragmented all drives but the problem still remains. Also, I do not see the option of scandisk in the system tools. Please advice.

2) In the system tray, it often comes-"Your Windows is too low on virtual memory. Windows is increasing the paging size. During this process, many programs may not function." What is the reason behind this?

3) Which is the best OS for playing games-Win98SE or Win XP.

Karoon, Kota

A From the description of your problem it appears you have installed an older version of a program (could be a game) on your computer, which has caused memory leak. This is a classical case of memory leak, which makes the PC very slow while running and often returning the message related to low virtual memory. Now in order to solve this problem, first of all remove this program from your system either through uninstall or through Add remove program in control panel. Do not delete this program manually as it would leave its system entry in the system. Once you have removed this program, restart the system and you will find the change. Also if you are running an older version of an anti-virus program, then either remove it or upgrade it with a new one. I am sure this will solve your problem. Regarding scan disk you can use the error-checking tool to check for file system errors and bad sectors on the hard disk.

1. Open My Computer, and then select the local disk you want to check.

2. On the File menu, click Properties.

3. On the Tools tab, under Error-checking, click Check Now.

4. Under Check disk options, select the Scan for and attempt recovery of bad sectors check box.

Your problem is related to low virtual memory message, has been addressed in the solutions mentioned above. You can try to manage the virtual memory size yourself by increasing it to higher value e.g. 600 MB etc. Lastly you can also increase the RAM size to 256 MB or higher for better performance. Regarding your query for playing games, Windows XP is a better operating system.

Q I have some problem with my PC. Hope you will help me out. My PC configuration is Intel Celeron 855 MHz, ASUS motherboard, Maxtor 20 GB HDD, LG 15" monitor, LG 52x CD ROM, 1.44" FDD dual booting with Windows 2000 Professional on C:, total 4 Windows partitions and Red Hat Linux 9.0 on 4 GB space. I have three problems:

1) Whenever I insert any CD, the monitor screen turns white and the system hangs. This happens both in Windows and Linux.

2) Also when I start my PC, some times the monitor does not go on and remains blank.

3) Also my Windows is infected with virus named "VBS_PRELOAF.A," I think the first two problems are related to hardware. Tell me what should I do.

Sandeep, Delhi

A Regarding your problem, I think this is a problem of some multimedia program, which has caused the error. Please try to locate any such multimedia application that you might have installed recently and also after which the problem started occurring. As another solution, I would suggest that you reinstall Windows after taking the back up of your programs and data. Regarding your second problem, most likely this is an issue related to the fault of your motherboard. However, sometimes Active X drivers and damaged VGA drivers also causes this problem. Logically, first of all reload VGA drivers and remove active X drivers. If this solves your problem, then you can blame it on the drivers, else you may have to get your motherboard checked. Regarding your problem related to VBS_PRELOAF.A, please log on to www.trendmicro.com and search for details including the method to remove it from the virus encyclopedia.

Q My HP Vectra v l400 PC (P III 667 MHz) running on XP keeps on showing the "shutting down" dialogue box. When I reboot PC, the boot up sequence will not complete. It keeps auto rebooting, shutting down, initialising then shutdown again by itself. I tried formatting the hard disk but then it cannot complete reading the whole recovery disk since while reading, it automatically shuts down and restarts without completing the whole boot-up sequence. I also tried reloading original configuration in the set-up mode but to no avail. No error would appear whatsoever, a clicking sound is heard to suggest that the computer has been powered-on then shutdown (no power) and then clicking sound to suggest it is again powering up. Sometimes if lucky enough, longer powering up even reaches to display the start-up screen but sometimes is too short that clicks on and off in short durations. This is like booting and rebooting done automatically by the computer. Is this a case of hardware problem and part has most probably been damaged? This is perfectly working before but not until now no new software/hardware was installed whatsoever. Please advise.

Josefino

A There could be several reasons for this problem. First it appears that there is some program installed on your system, which loads at the time to booting up of your system causing the system to crash. The best solution is to start the computer in the last known good configuration and let the PC restore it to previous best state. However, if by any reason, it is not solving the problem, try starting the system in safe mode. You can do this by hitting F8 key as soon as Windows stops checking memory and immediately before the Windows is loaded. It will give you the options mentioned above. After logging on successfully, you can edit Msconfig file to disable the trouble creating program. The second reason could be a boot sector virus, which is causing this problem. You can also try to boot using a fresh bootable disk and check the system for viruses. Third, this could also be due to the presence of bad sector on your system. You can check out for Bad sectors, in the error checking option under tools menu of properties Window of the drive. If there are bad sectors on your hard disk, then you can blame this problem on bad sectors (hardware problem) and would need to low-level format your hard disk to wipe off the bad sectors.

Q I have an assembled PC with the following configuration.

1. AMD Athlon, 850 MHz Processor.

2. Maxtor Hard Disk Drive.

3. Asus Mother Board.

4. Sony FDD 1.44 MB.

5. LG 52x CD ROM.

6. Windows 98 Operating System.

I have the following queries:

1. My hard disk produces a lot of noise whenever the computer starts and whenever some application runs.

2. Is there any option in Windows ‘98 by which I can change the language from Deutsch to English without reinstallation (My window is in Deutsch)?

Varinder, Austria, Europe

A Regarding your first problem, please check your PC is placed on a stable platform and is not tilted at all. Normally, the tilted platforms (tables, workstations etc.) cause increased noise of hard disk. Also, please ensure that the hard disk is mounted properly in the system i.e. it is fixed correctly and straight and is not installed with slant or tilt. If the noise if due to these problems, which are the common cause of noise then this problem would be solved. But of everything is OK and still the hard disk makes noise, then you can ignore it as it would be harmless and could be due to inherent architecture of the disk.

Regarding your second problem, I think it would not be possible in Windows ‘98 to change the language of the Operating System. You would need to reinstall Windows for English language.

Q I have a HP Pavilion computer with Authentic AMD, AMD-K3, 3D processor 56.0 RAM, 64 MB 100 MHz SD RAM, 10.2 GB Ultra DM hard driver, 48x max speed ROM Drive, Window Millennium OS, Office 2000,Outlook Express 6 and Internet Explorer 6. My problem is pictures and images saved in My Pictures folder and those that appear on Web pages and e-mail are blurred. I have tried to improve the screen resolution by sliding the slider on the setting page of Display properties but the slider is frozen on the extreme left and cannot be moved. In other words, the resolution cannot be changed.

G.B. Singh

A It appears that the display drivers of your system have been corrupted. Try loading them again and this will solve your problem.


For all your computer-related problems contact Dr Tribune at drtribune@tribuneindia.com