Monday,
October 6, 2003 |
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Feature |
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Sony sets out to
rediscover its lost magic
Daisuke Wakabayashi
IT
was 25 years ago when Sony Corp founder Masaru Ibuka complained that his
cassette player was too heavy to take on business trips and asked the
company’s engineers to create a smaller, portable player with
headphones.
Those engineers presented
Ibuka with a modified version of the "Pressman", a tape
recorder that Sony had launched in 1977, but they altered the machine to
be a playback-only device. Ibuka loved his new toy and so was born the
Walkman.
Early company leaders like
Ibuka and former chief executive Akio Morita pushed Sony from a tiny
transistor radio maker to the world’s largest consumer electronics
company, but April’s "Sony Shock" revealed that staying at
the top might be more difficult.
Sony stunned investors
with an unforeseen quarterly loss of almost $1 billion. The main culprit
was its mainstay electronics division, plagued by mounting inventory, an
aging product lineup and heavy costs.
What was once Sony’s
shining star became its dimmest bulb. "Sony used to be an
innovator, a trend setter, but in recent years, it has become a market
follower," said Standard & Poor’s analyst John Yang.
"Sony extended too fast towards other businesses... it was supposed
to focus on its core competencies."
Sony has earmarked 280
billion yen ($2.5 billion) for restructuring the electronics division
over three years ending in March 2006, but has delayed an announcement
of its strategy until October.
So what’s on the
chopping block? In May, Chief Executive Nobuyuki Idei pointed to Sony’s
manufacturing base in Japan, which accounts for roughly 50 per cent of
its costs but only 30 per cent of revenues. In particular, Sony could
target two domestic factories producing bulky cathode-ray tube
televisions.
TV repairs
needed
For years, Sony dominated
the television industry with its Trinitron brand. Analysts, though, say
it became too enamoured with its own technology to spot demand shifting
to flat TVs, a market with growth prospects not seen since the move from
black-and-white sets to colour monitors.
Sony ranked fifth in the
global market share with 8.1 per cent for liquid crystal display (LCD)
TVs in 2002, according to research firm DisplaySearch.
It plans to roll out 12
new flat-TV models this year. It is also talking with Samsung about a
possible alliance to supply Sony with a steady stream of
price-competitive LCD panels.
Still, things won’t get
easier with formative rivals—Dell, Gateway and Canon—eyeing a piece
of the
flat-screen TV market. All three are relative newcomers to consumer
electronics, but the phenomenal success of Apple’s iPod music player
proved that a product can "out-cool" Sony in its own backyard.
For Sony, regaining
prominence in mainstay product areas such as televisions and audio
players will be vital to meeting a target for an operating profit margin
of 10 per cent by 2006/07. Its margin in 2002/03 was 2.5 per cent. — Reuters
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