Monday,
August 11, 2003 |
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Dr
Tribune |
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Q. The configuration of
my computer is X86-based PC, Intel processor @ 400 MHz, Award modular
BIOS v4.51PG, two hard disks- primary 40 GB (4 partitions - Samsung) and
secondary 4 GB (Seagate), 96 MB RAM, SiS 6326 display card, Windows Me
and Windows 2000 in C:
My problems are: 1)
Whenever I try to open a folder, say ‘My Computer’ it takes much
longer time to open. The message appears on status bar as "load:
com.ms.activeX.ActiveXComponent can’t be instantiated." If this
is due to some virus, kindly tell me name of anti-virus software, which
could help me solve this problem. 2.) At times, my PC hangs and a blue
screen appears with message as "an error has occurred - To continue
Press Enter to return to Windows. Press Ctrl+ Alt + Del to restart your
computer. Error: 0D: 08D7: 00001117"
Neetu, Patiala.
A. A virus
called mIRC/ Momma.565505 has infected your computer. This virus has
been reported to return the error message mentioned by you. Please
remove this virus from your system. You can search the sites of Trend
micro and Symantec for more details about this virus and also about the
method to remove it from your system. You can also park your PC for a
free virus check up on various sites like www.trendmicro.com,
www.pcpitstop.com etc. for confirmation of the same.
Regarding your second
problem, the information provided is not sufficient enough to solve this
problem, as you need to mention the complete error message. However, you
may try solving this problem by running scandisk in thorough mode
followed by defrag, If this does not solve your problem, then please
write back with complete error message.
Q. I am having a
problem configuring Outlook Express 6.0. I don’t know what to type in
the field 1. incoming mail 2. outgoing mail. I have my e-mail account on
rediff.com. I will be thankful.
Gulraj Singh Bhullar,
Ambala Cantt.
A. You can use
Outlook Express for any POP-based e-mail, which is normally being
provided by your ISP or in case you have your own Website, and Hotmail.
For other Web- based e-mails like rediffmail, you may not use Outlook
Express. As far as the query about incoming and outgoing mail server is
concerned, the incoming mail server is the POP address, while outgoing
mail server is SMTP address. You need to fill this information correctly
for configuring Outlook Express.
Q. I have Pentium IV
processor, 128 MB RAM, 40 GB hard disk, Win 2000 and XP as my operating
systems. I have connected sub woofers with my system and when I play
songs, videos or any sound-related object, the sound of the system gets
scratchy, distorted and abnormal. But when I shut down my computer and
restart it, the sound gets normal. The problem goes only after shutting
down the computer and occurs only after restarting. I don’t know what’s
going on. Does this have any relation with the woofers that I have
connected?
Puneet, Jalandhar.
A. This problem has
nothing to do with the woofer, which you have attached to your system.
This normally happens when you install some games and it overwrites some
of your sound driver files, which in turn could disable some of the
features. Thus to solve this problem, all you need to do is reinstall
the sound driver with an updated version and also make sure that there
is no conflict in the sound driver and its settings. I am sure
reinstalling updated version of sound driver would solve the problem.
Q. I have an assembled
P 4, 1.6 GHz with 40 GB HDD, Samsung hard drive, Vintron via chipset
motherboard, LG Studioworks monitor 256 MB DDR RAM, ATX cabinet, Samsung
CD ROM and three partitions C:, D:, E: having 10, 20, 2.13 GB disk space
respectively. Rest nearly 6 GB is taken by Linux 7.2. Win ‘’98 is
installed on C: and Win XP on D:. I have HSP56 micro modem installed. I
am having the following problems:
1) Whenever I connect
to the Internet, the system hangs for a few seconds .It happens quite a
few times after every two to three minutes. I have reinstalled modem
again but that didn’t help. Please suggest a remedy.
2) Is it true that
whenever the installed Linux is not used for quite some time it corrupts
Windows files? I face this problem on my PC recently.
3) As Linux is not used
in excess right now I am facing some problems in working with it. Please
help.
4) I am not able to
install drivers in Linux for sound and modem. It gives some error (not
mentioned). Is there any special kind of method to install drivers in
Linux? Please help.
Kunal, Ambala Cantt.
A. Let me first
clear the misconception that Linux can corrupt your Windows files, if
not used often. This is absolutely not the case and Linux has nothing to
do with Windows files. Moreover since Linux has been installed on a
separate partition, therefore there is no question of corrupting any
files.
Now coming to your first
problem, there could be many reasons. First, there could be virus on
your system, which is getting activated when you are online. Second
could be that the modem driver you have installed is not correct.
Sometime, if you install a wrong version of modem driver, then also this
problem may crop up. In some cases, if V92 driver is also installed as
part of general installation of modem driver, then this could also cause
such problems. The most likely reason is that Linux has not been
installed properly on your system. Since Linux runs on a different file
system, it may cause problems if not installed properly. Exactly similar
kind of problem has been solved by reinstalling Linux correctly or by
removing it. Since your other problems are also associated with Linux, I
would suggest you reinstall Linux correctly and if possible with
upgraded version, like Red Hat 9.1, Mandrake 9.1 etc. These latest
versions have the support for all recent hardware, which you have not
been able to install.
Q. We are new in the
field of landscaping of parks and other public places and use the skill
of computer. In this connection, please provide the information whether
any software is available. If yes, please also inform from where we can
get it free of cost or can we download it. Your help in this regard is
highly appreciated.
Narender Singh, CIPHET,
Abohar.
A. Here are some of
the software sites, which offer landscaping software: www.primasoft.com/deluxeprg/goodx.htm,
www.adkad.com/groundskeeper/freedemogkpro.htm, www.adkad.com/groundskeeper/freedemo.htm,
www.taoherbfarm.com, www.thoughtfulsystems.com/industries/lawn.htm.
I hope these sites would
be of help to you.
Q. My computer
configuration is Cyrix M-II processor, 20 GB hard disk, 32 MB RAM, VIA
motherboard and OS Win ’98 SE. Firstly, during Windows installation
process, I receive a regular "SUWIN" error and installation
does not proceed. Does my computer need upgradation? If yes, which
component? Please suggest.
Pushpinder Singh, Wadala,
Jalandhar.
A. This is a known
error in case of early Cyrix processors, with the hard disk size larger
than 2 GB. As in this case, BIOS is not able to decode the .cab files,
which are required to install Windows. Now for an effective solution of
this problem, either you should upgrade the BIOS and then check out if
this problem is solved or upgrade your system. Another option could be
installing Windows ’95 on this machine.
Q. I have a PC with the
following configuration — P III, 1100 MHz, 20 GB HDD with C:, D:, E:,
128 MB RAM and Win XP on D:, Win ‘98 on C: I have Samsung 52x CD ROM
and LG 52x24x52x CD Writer. My problem is my writer’s speed is slow.
It takes 6 to 7 minutes to write one blank CD. I also tried CD Writer on
Win XP. When I try on Win XP, it gives writing speed of two to three
minutes for one blank CD. But after writing 20 CDs, its speed becomes
slow. Now it takes 7 minutes to write one blank CD. I also reinstalled
Win XP but the problem persists. I am using Nero Express (version
5,5,9,9) for burning. Please solve my problem.
Aman Multani, Tanda
(Hoshiarpur).
A. As you might
have noticed after burning some CDs, the CD Writer gets a little hot and
therefore slows down. There is nothing abnormal in it. These domestic CD
writers are designed to be for office or home solutions, and not to be
used in duplicators. As far as variation in speed in Windows ’98 and
XP is concerned, it may happen due to free resources and lesser load on
the particular partition. The writing speed of the CD writer may be
affected, but this does not amount to a problem, as this is a result of
many factors like free hard disk space, size of swap file, junk files
present in the system in that particular partition, number of memory
resident programs installed and running etc.
Q. I have P III PC with
Internal modem. Incoming call number on our phone can be seen by the
caller ID instrument. Can this be viewed on computer also? Is there any
such software that does the same and if there is any, kindly let me know
about it? Also, tell me from where can I get that software and at what
cost.
Gaurav Chaudhary
A. The Internet is
full of such software, which work as a caller ID instrument on your
computer. We have mentioned several such software in the previous
editions. For your benefit, some of sites offering caller ID software
are as follows.
www.identafone.com,
www.talkingcallerid.com, www.yes-tele.com, www.ascendis.com/callerid/callerid.php.
You can browse these sites
for the caller ID and can search even many more on the Internet.
Q. I have P IV,
1.7 MHz Intel processor with Intel motherboard, 128 MB RAM, 40 GB HDD. I
have Win ’98 SE as OS on C:. My problem is when I scan C: thoroughly,
it gives error that the contents of C: have changed and it restarts
without being completed. When I defragment C:, it says drive is being
used by another process in spite of all other processes being closed. I
have scanned all other drives and they have not shown any error or bad
sector on it. What do I do now? The speed of PC is decreasing day by
day.
Sonu Sian, Ludhiana.
A. The problem in
this case is that still some programs are running, despite your closing
down. Please follow the instructions to close these running programs.
First: Select none for screensaver, Powersettings to
"Always on" Second: "Ctrl+Alt+Del"
press only once Twice will restart computer and then "End
Task" to everything except "Exeplorer" and "Systray"
and then try scandisk followed by defrag. There is also one better,
reboot your system to safe mode and then run scandisk and defrag. This
will solve your problem.
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