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Sunday, June 15, 2003
Books

Short Takes
Rich material on human rights
Jaswant Singh

Journal of the National Human Rights Commission (Vol I)
edited by P.C. Sen, Secretary General, NHRC. Pages 275.
 Price not mentioned.

THIS inaugural issue of the annual journal of the National Human Rights Commission contains writings of eminent persons in the field of human rights on issues that strain people’s minds today. Justice J.S. Verma, a former Chief Justice of India and chairperson of the NHRC, in a brief preface hopes that the journal will promote the cause of human dignity and will receive the support and cooperation of legal scholars in India and abroad. In his full-length article, which forms the opening piece of the journal, Justice Verma puts emphasis on human dignity which has to be assured to every member of the human race in this global village. The agenda of the human rights movement in the new millennium has to be globalisation of human rights and eradication of global inequities. For this he lists seven essential freedoms to ensure the well being and dignity of all people everywhere. These freedoms are:

— Freedom from discrimination — by gender, race, ethnicity, national origin or religion.

— Freedom from want — to enjoy a decent standard of living.

— Freedom to develop and realise one’s human potential.

— Freedom from fear — of threats to personal security, from torture, arbitrary arrest and other violent acts.

 


— Freedom from injustice and violations of the rule of law.

— Freedom of thought and speech and to participate in decision-making and form associations.

— Freedom of decent work — without exploitation.

Among other contributors, Falis S. Nariman, a senior advocate of the Supreme Court, reviews the Constitution in the context of human rights. Virendra Dayal, a member of the National Human Rights Commission, goes over the evolution of the commission since its inception in 1993 and narrates how in less than 10 years the commission has become an instrument of good governance on which the citizens of this country rely for the defence of their rights.

Indira Jaisingh, another senior advocate of the Supreme Court, deals with domestic violence, which generally is gender specific and is committed by men against women. She picks holes in the proposed Bill on domestic violence and calls it a complete sell-out of the rights of women.

The violence in Gujarat is the theme of the piece by Dipankar Gupta, another senior advocate of the Supreme Court. He recalls how the commission took suo motu action with regard to Godhra and post-Godhra events. It sent a team to Gujarat led by the Chairperson of the commission to assess the situation. Intervention by the commission, he asserts, had helped to improve the situation.

Other topics dealt with in this issue are Rights of Tribals (B.D. Sharma), Rights of Dalits (G. Hargopal) and Rights of the Disabled (Anuradha Mohit).

With such rich material on human rights, this inaugural issue is sure to find place on the bookshelves of all those who are concerned with human dignity and human rights.

How to Sell Anything

by John Scilly. Penguin, New Delhi. Pages 120, Rs 95.

Salesmanship is often equated with a contest between opposing forces and the salesman who shows any sign of weakness cannot hope to win. Like a battle the sale process has to follow a definite plan. In this booklet, John Scilly, a mechanical engineer who opted to take up the challenge of salesmanship, prescribes some rules of the game which look simple enough, but the structured approach he preaches can get the salesman the deal that he looks for. In laying down these simple techniques he draws upon his experience of more than 30 years in selling different kinds of products and services. And if some critics find his methods somewhat old fashioned, his reply is that an approach that has worked for years and continues to work today, might as well be left unchanged. He is sure that the game will remain the same as long as the buyer is a human being.

The author describes his techniques in simple terms, avoiding technical jargon as best as he can. The few terms he uses are such that have almost become part of everyday use. Still he explains them in a glossary at the end. Even this list is remarkably short.

He begins with how to locate persons or companies that may be in need of the product or services that you are selling. And for this he offers no magic formula. Finding new prospects, he points out, is like mining. The more you dig, the more you find. He tells the salesman some simple ways, mostly commonsense ways, of locating a customer, contacting him, conducting himself in front of a potential client, making a presentation, other steps that precede a deal, and the after sales service that has to be offered to a client.

The small booklet is a useful handbook for anyone who aspires to make a career in salesmanship.