Monday,
May 5, 2003 |
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Feature |
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Convergence or
divergence?
Deepak Bagai
It
is a known fact that, presently, we are existing in an era of global
communications revolution. The growth of the Internet has paved the way
for the emergence of a global village. The term, convergence, has gained
prominence due to the ever increasing needs of the consumer to have one
box, one network and one service provider for voice, video and data
transmission. There has already been transition from 3G to 4G
convergences. In its broader sense, convergence means "tending to
terminate at a common point." This can be highway traffic, a
mathematical series or even evolution of different species. In
communications, the term is used to refer to things that are nowhere
near the actual meaning of the word. The relevance of the term,
convergence, here needs further probing.
The word convergence has
been promoted by large communication companies to expand their market
share. It refers to the reliable delivery of voice, video and data to
homes by one carrier and efficient phone service on a data network.
Professionals advocating this type of convergence have failed to cite
examples of successful businesses based on it. Despite the convergence
slogan, the telephone business is still very different from data
processing, and the television business has very little in common to
either. In spite of successful IP telephony, the Internet and the
telephone network are far from merging and are fighting a war to death
conflict.
The customer, who actually
uses network services and pays bills has a different viewpoint and the
dominant trend in communications for him is divergence and not
convergence. Voice calls, television, data communication and e-mail are
independent business domains. For voice calls, PSTN, cellphones and the
Internet are available. Cable companies are providing TV solutions. Data
communications is on IP, ATM or Ethernet. Though VOIP has grown yet the
success area is only the international long distance calls. It has had
no effect on the volumes of circuit switched long distance. Convergence
sounds thrilling as an advertising program to boost sales. It is highly
unlikely that any particular technology or vendor will be able to
support all divergent communication application areas with optimum price
performance ratio.
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