Monday, November 18, 2002		Dr Tribune

Q. I have a computer with P III, 500 MHz processor, 64 MB RAM, 20 GB HDD and Tomato 810E chipset motherboard. Since last few days a message flashed on my computer screen, reads, "Adjust CPU speed." Every time when I escaped this, the computer functioned properly. This happened more than a couple of times and after that when I started the computer, it didn’t boot up. My computer assembler told me that it is the problem of motherboard and I would have to get it changed. And motherboard (having slot 1), which my processor supports, is not available in market. Please give me a suggestion.

A. I do not think that this problem is occurring due to any problem in your motherboard. This problem seems to be related the wrong BIOS settings and thus by loading the fail safe BIOS settings in BIOS feature setup, this problem can be sorted out easily. In order to load the fail-safe setting, hit Del immediately after the system finishes memory check and this will open the BIOS feature setup. Here you can load the fail-safe or default BIOS setting. I hope this will solve your problem.

Q. I have Pentium 4 PC with Intel desktop motherboard D854GLLY, 256 SD RAM, 40 GB HDD. My problem is when I play delta force 2 game; the display in the games is not good. But when I play games like Quake 3 the graphics are good. I have onboard graphics card. So please help me solve graphics problem in delta force2.

Gursimran Singh, Kapurthala, Punjab

A. Normally onboard graphic cards are not considered the ideal choice for using high-end graphics program and in such cases only external graphics card are most suited. I think for the best performance in games like Delta Force 2, you may require an external 32 MB AGP card. However, you may also check for the installation and proper running of Active X driver on your system.

Q. I have P III 667 MHz processor, 20 GB HDD, 128 MB RAM and all other standard peripherals and Motorola internal modem. I have been using Win XP professional Edition operating system from past one year and was not having any problem with it. My Internet was working absolutely fine and was giving optimum performance. When I logged on to the Internet a few days ago, I found that it was not working fine. However, it was opening pages. But whenever I used to click anywhere on the Webpage the following message appears.

"Windows socket error: Only one usage of each socket (protocol/network/address/port) address is normally permitted (10048), on API ‘bind’." My ISP is Glide. Please suggest a solution.

Manoj Khera, Sangrur

A. This error occurs if an application attempts to bind () a socket to an IP address/port that has already been used for an existing socket, or a socket that wasn’t closed properly, or one that is still in the process of closing. For server applications that need to bind() multiple sockets to the same port number, consider using setsockopt (SO_REUSEADDR). Client applications usually need not call bind() at all - connect() will choose an unused port automatically.

Another possible reason for this problem could be the presence of two entries in msconfig for shellapi.exe trying to run at the same time. shellapi.exe is actually a Trojan Horse and often cause this problem. You can delete this file from DOS located in C Windows\ system. Now after deleting this file you will notice errors in your Graphic adapter driver. Uninstall the Graphic adapter driver and then reinstall it afresh again and this will solve your problem.

Q. I have Windows ’98 and Outlook 6 installed on my system. I want to configure two e-mail ids on it. My one e-mail id is aulakhraja123@hotmail and the other is aulakhraja123@yahoo.com. My first id is working well. Now I want to configure the other. Please help me to do this.

Amrinder Singh, Abu Dhabi (UAE)

A. POP and SMTP of Yahoo! are paid services now and for configuring your Yahoo! account in your e-mail client you will have to pay for these services. However, you can use some software like @nymail to check Yahoo! and lot other accounts including Hotmail and Rediff all simultaneously. This software works more or less like a normal email client and can really make sending and receiving emails quite simple. @nymail could be downloaded from http://www.tntsb.com/anymail.

Q. I don’t understand when I switch on my PC the monitor gets yellow light after getting the green light. And some thing is wrong with my CPU. Please tell me what’s the problem.

Jagdeep Maini, Goraya

A. You need to elaborate your problem like, does the monitor screen turns Yellow and green or the power led changes colour as mentioned by you. However from the face of it, it does not seem to be a problem of CPU.

Q. I want to use Hyperterminal (a program in accessories of WINDOWS) to dial the local telephones. Is it possible to do so? In my practical experience my voice was not picked up/transferred to other side when I dialled other persons telephone number through hyperterminal, though I could hear other persons voice. Why was this so?

Kamaljeet Singh, Hoshiarpur

A. Hyper Terminal is basically a program for data transfer by directly connecting to the PC of other person through modem. So, basically it facilitates PC-to-PC connection through dial up networking. However, if you wish to use it for voice, then you can dial the number and when the line connects and the other person picks up the phone lift the handset and disconnect the Hyper Terminal. I suggest that you should use Phone dialer instead of Hyper Terminal for more convenience.

Q. I have an HCL PIII 866 MHz, 64 MB RAM, 20 GB HDD, 52XCD drive and Win ’98 SE. I had installed Logitech Quick Cam express 6.0.1 on my PC. Initially, it worked fine. I used it mainly for Webchat on Yahoo! A couple of days back, I clicked on the Webcam icon and opened the Webcam to use it. It opened but the place/screen which shows or displays the visuals being taken by the Webcam does not show anything. It displays a message - The "Logitech Quick cam Express" camera device is currently in use by another application. The box underneath which shows the pixels 320*240 is also disabled. The application does not hang while opening or closing it. The camera lead is properly attached to the USB port. Focusing the camera with the outer ring won’t work. I tried uninstalling and then installing it but that also did not work. All steps for installing it are performed satisfactorily but it still displays the same message I even disabled Norton Antivirus 2002 while installing it but nothing seems to work. However, after installing the Webcam onto the PC, the PC builds the driver database and tries to test/focus the Webcam by displaying the visuals on a small screen. At that point, the screen was totally black. Webcam tried to focus but the screen remained black. Even the auto trouble-shooting mode in Webcam failed to correct it.

A. As the first step in troubleshooting this problem, try uninstalling and then reinstalling the driver for your Webcam. I hope this will take care of your problem. However, if it does not solve your problem, then find out the software you installed recently. It could be possible that the software installed by you recently, might have some clashing with the driver of Webcam. Uninstall that software and this would solve your problem.

Q. I have 3 PCs whose configurations are as under:

1) P4 1.6, Win 98 SE OS, U8638 motherboard, 40 GB HDD with 3 partitions C,D,E 128 MB RAM, mutimedia set, no 3D card,

2) P3, 933e motherboard, 128MB RAM, 20 GB HDD, No 3d card, Win ’98 SE OS

3) P1,1.44 MHz,16 MB RAM, 2 GB HDD, Win 98 SE OS.

I have connectix virtual Playstation software (vgs,full). It works well on P3, works slowly on P1 (obviously due to less RAM) and gives a message, "its better to run it on a P2 class or later" (that’s also due to speed of P1). But it’s not running on P4 and gives a message, "it needs a Pentium-II class or later to run on" I want it to run on P4 too. Please" tell me how.

Aditya, Chandigarh

A. The message "it needs a Pentium-II class or later to run on" does not mean that this software will not run on P4 machine. You should ignore this message and carry on installing it on P4 machine. I think there should not be any problem in installing and running it.

Q. I have P III, 1.13 GHz processor with 40 GB hard disk, 4 partitions (C,D,E,F,H (CD)) and Windows ’98 SE Operating System. My problem is my vendor installed software (Nero Image Drive). Due to this, it shows one extra drive (Drive G:) for CD. Now I uninstalled this software but it continued to show this drive. Please tell me any method to remove this without formatting my drives. Nero Image is also shown in the Control Panel.

Mandeep Tony, Nawanshahr (Punjab)

A. Since you have already uninstalled the Nero software, the drivers for image drive should have been uninstalled simultaneously. Now try removing it from control panel from the Add/remove program. Other option could be to manually remove it from the system files.

Q. I have some problems: 1. My PC is infected with newly discovered ‘kj’ virus that makes its copies every time a folder is opened. Two files namely ‘folder.htt’ and ‘desktop.ini’ are formed every time a directory is opened which makes my computer slow after some time. My anti-virus software does not detect this. Kindly tell me the solution.

2. I have Celeron 500 MHz, 810 motherboard and 64 MB RAM. I want to connect Webcam to my PC. I brought my PC to workshop and he told me that this 810 motherboard does not support USB port although there is a jack of USB port in the motherboard. Is this true? If yes, then how can I connect Webcam to it?

Gobinder, Patiala

A. Regarding your first problem, first of all clean boot your system with a fresh and clean bootable floppy and then try removing the virus using a virus scanner. Regarding your second problem, it is not correct that your PC would not support the USB port. It might be the case that your system does not have the USB connector cable. Use of these cables would make the USB ports functional and then you can use any gadget on these ports, including Webcam.