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Q I have an assembled computer with a Pentium III, 866MHz processor, 256 MB SDRAM, Intel 810E chipset motherboard and a 40GB hard disk. Recently due to some problems I encountered while using Windows Me, I formatted my disk and installed Windows '98 second edition. On another partition, I installed Windows XP Professional. Now I am facing the following problems: 1. In Windows '98, my monitor shows only 16 colours and resolution 640 X 480 pixels. I cannot change the setting as no better option is listed. Due to this reason, I am unable to run many programs, as they do not support such low number of colours. Are there any drivers to be installed to correct this problem? I have a LG (15 inch) Studioworks 552V monitor. 2. In Windows XP, I am unable to install my modem. I have a Motorola SM56 internal modem. When I ask Windows to detect, it is unable to do so and asks me to select it from the list. In the list there are no companies and modems are just categorised as standard modems (for example "Standard 56,000 bps modem"). I only have drivers of Windows ME, 2000 and 9x on the modem installation CD I got along with the modem. Please do tell me how I can solve these problems. — Amar Singh, Chandigarh A The solution to your first problem is quite simple. All you need to do is install the appropriate driver for your AGP card. Click anywhere on the desktop and then click Properties from the drop-down menu. This will open the Display properties box on your screen. Click settings and then advanced. Now choose to change the display adapter. Use the CD, which you must have got with your AGP card or if it is an onboard card, then you can use your motherboard CD for appropriate driver. Regarding your second problem, search the Website of the modem manufacturer for the appropriate drive and download it from the site. This will solve your problem. Q I have an assembled PC with configurations as P III processor, Intel 810E chipset motherboard, 20 GB HDD, 128 MB RAM and Windows '98 on C: drive and Windows XP on D: drive, as my OS. My HDD is partitioned into four parts. My problems are listed as under: 1)Whenever I start my system in Windows '98 an error message is displayed at start up, saying "Save Now. This Program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor." This happened after I tried to install a program. I was unable to install it on Win '98 but it was successfully installed on Win XP. 2)Sometimes my PC fails to detect a CD when put into the drive. I have an LG52x CD-ROM drive. I installed the CD ROM driver again but to no use. Is it necessary to format the hard disk before reinstalling Windows? Secondly, will my reinstalling Win '98 affect Win XP? Please let me know the possible ways to rectify these problems and answer the queries. I will be thankful to you. Deepinder Singh, Patiala A Regarding your first problem, one thing is amply clear that you have installed the wrong version of software, which was not meant for Windows '98. This has caused damage to your system registry. Now in order to solve this problem, restart computer in Safe mode and uninstall the program, wrongly installed. If the program has changed your registry, then it must have made a backup copy of the old registry file and while uninstalling you may get the option to restore the old registry files. Choose this option and this will solve your problem. However, if it does not solve your problem and the registry is damaged beyond repair, then you can try any registry editor software to clear the wrong entries. However, you should take a back up of the registry for the sake of precaution. But if this also does not work, or you do not feel comfortable with it, then the best option is to reinstall Windows. Regarding your second problem, the main reason could be that the CD is scratched or is dirty as there could be a lot of magnetic dust deposit on the CD, which is making it difficult for the CD ROM to read it. Alternatively, it could also because of magnetic dust deposit on the head of the CD ROM. Try using a CD ROM cleaner/CD ROM cleaning CD to correct this problem. Regarding reinstalling Windows '98, there would be no problem whatsoever, unless you format the partition. Formatting the basic partition i.e. C: drive could make all other operating system non functional. So as long as you are reinstalling Windows '98, which is on your basic partition i.e. C: Drive, without formatting the partition there should be no problems. Q I have an assembled PC with configuration: Intel P III 650, 64 MB RAM, Intel 810 MB, 20 GB HDD. I upgraded the OS from Win Me to Windows XP. As I have just got 64 MB RAM so my system remains slow. Now I want to shift to earlier OS that is Win Me. Please suggest me how it could be done as it does show the option in Add/Remove Program. However, I had made the log files it asked during upgradation to Win XP that are needed to shift to earlier OS. But I could not remember the names of the files. Harpreet Sandhu, Abohar A Downward revision of the operating system is not feasible and thus cannot be done normally. You may need to format the hard disk or install previous operating system, i.e. Windows Me, on a different partition. Q I have an assembled PC with 10 GB hard disk having partitions in three parts, that is C: D: and E: I have 64 MB RAM and Win '98 operating system. I have a problem and some queries: 1 .I want to upgrade 64 MB RAM to 128 MB. Is it harmful to have both 64 MB and 128 MB on the motherboard (Intel 810e). Should I keep 128 MB RAM only or can I add it up with 64 MB RAM. 2. Is it harmful to have TV Tuner card installed on your system? 3. As I told before I had 3 partitions. My 'E' partition is of 2.14 GB out of which I have software installed in 1.53 GB which can be seen after right clicking the E: drive from the folder 'My Computer" but if we select all folders in the drive we see it gives the size of 1.50 GB. I want to know where that 0.03 GB is? 4.I have removed all unwanted software at the start-up but my booting of the PC is too slow. I have PC-cillin anti-virus with pattern number 925. Mohit Garg, Lehra Mohabat A Regarding your fist query, there is no harm in updating with 2 chips of 64 MB. As far as the performance of the PC is concerned, there would be no difference, whether you choose 2 chips of 64 MB or 1 chip of 128 MB. It would matter only when you would like to upgrade your RAM further as normally the RAM slots are limited to maximum 3 and if you have already consumed 2 then you would be able to add only one more chip. Regarding your second query, there is absolutely no harm in using the TV tuner card. As far as your third query is concerned, the space mentioned by you could have been used by some hidden files, which you are not able to see, which otherwise takes up space like any other normal file. So the hard disk space of 0.03 GB mentioned by you is actually not lost anywhere. Regarding your last query, unloading all the unnecessary programs is not the only solution, as there could be many reasons for slow start up of the computer. There could be a possibility that your registry has grown large in size due to too frequent installation and uninstallation of files. Thus you may have to try some registry cleaning software also to improve the overall performance of your machine and boot your machine faster. Q I have Celeron 700 assembled PC with 128 MB RAM, 20GB hard disk, Samtron 56" V monitor and Windows Me as operating system. My problem is: My monitor has resolution of 720*576. If I raise it to 800*600 pixels then the screen gives blinking image. So please tell me if I could increase the resolution of my monitor because I can't run windows XP which needs a minimum resolution of 800*600 pixels. My second problem is that I have Pixelview TV Tuner card, I have tried all methods but it does not receive all channels coming through cable. Tell me if I could increase the range of my TV Tuner. Rupinder Singh, Patiala A From the facts mentioned by you in your problem, it appears that you are probably not using the correct driver, which is causing these problems. Please use correct driver, which is specific to the version of Windows and is also updated. Thus to load the correct driver, first of all unload the old driver and then from the CD of your AGP/TV tuner card load the correct driver. I am sure this will solve your problem. Q I have a P III 550, Win Me, Tomato motherboard, 128 RAM, 20 GB Samsung - 15'' monitor and Motorola speakerphone internal modem. I had purchased it one and a half year ago. Till now it was working fine but now it has started giving some problems. 1) When I start the system it gives an error message: "System BIOS failure F1 for running set up F2 for loading optimal settings" On pressing F1, I have to change the date, time etc. that is always wrong. I reselected my CPU speed. On pressing F2 system boots properly but my mouse doesn't works. Is the problem is due to dead battery? 2) I had installed whistler altogether with Win-Me but had to delete it somehow now that startup choice menu still persists. How to remove that? 3) Now a new problem has arisen probably due to the Net. My system has started giving error message: "ETDM has caused an error in ETDM.EXE. Try restarting your system if it continues." Even after it restarts the problem persists. I had opened an attachment "ss.mpg" without scanning after which this error occurred Amit A From the description of your problem, it appears that the culprit in your case is the CMOS battery, which is low on power and is thus causing you the problem. Thus for solving this problem, change the battery with a new one. However, you must make sure that you have grounded well and have taken care of the static electricity in your hand. Since Static electricity could damage, your motherboard or any other component, therefore you should either put on a anti static electricity band or touch some other metallic portion like the outer cover of the computer or any other object to discharge the static electricity. Once you have replaced your battery, just restart your computer and go to the BIOS features set-up and choose to load set-up defaults. Regarding your second problem, the contents of the boot menu can be changed by editing the boot.ini file present in the Windows/system directory. Q I have an assembled PC with Celeron 366 MHz, 80 MB of RAM, 10 GB HDD, Intel 810 motherboard with Windows '98 SE installed on it. I have the following problems: 1) While working on computer a blue screen appears with the following message: "An fatal exception has occurred at 0167:bff87167 the current application will be terminated. Press any key to continue. Press Alt+Ctrl+Del to restart your computer. You will lose any unsaved data. To solve this problem, I formatted my HDD after partitioning but the same problem exists. I tried it on other HDD. But all in vain. My system restarts automatically and then it runs scandisk. Please tell me the appropriate solution. Atul Parashar, Kalitran A You need to elaborate your problem, mentioning whether this error occurs in any particular program or it happens in general as this may provide the necessary clue for the solution of your problem. However from the face of it, it appears to me that there could be some problem in your RAM. However, before that you must run scandisk in thorough mode and find out if your hard disk has bad sectors. If you find bad sectors, you can blame them for this problem, but if you do not find bad sectors, try changing your RAM. I hope this would solve your problem. Q I have an assembled PC with the following configuration: P III, 932 MHz ,810 E Motherboard, 128 MB RAM etc with Windows '98 operating system. Two days before when I started my computer, I get a message, "Windows has detected a registry/config error. Choose command prompt only and run Scanreg." But I didn't know how to give path. That's why I chose normal and got a message, "Windows found an error in your system files and restored a recent backup of the files to fix the problem. Press enter to restart." And after this computer started working normally. Please tell me what does it mean and what should I do? Anupama, Jaipur A
You need not worry about this
as your system is perfectly all right now. It must have happened after
you installed some software, which corrupted some entries in the
registry by either overwriting or removing some entries. Alternatively
it could have also happened because you removed some program in a wrong
way. Since the programs you install change your registry, therefore
either wrong installation or incorrect uninstallation could cause the
corruption of registry. |
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