Monday, July 29, 2002 |
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Book
Review |
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Learn the ‘e’ of
commerce in New Economy
B. S. Sandhawalia
The Asian Manager’s Handbook of E-Commerce.
by Rajesh Chakrabarti, Vikas Kardile. Pages 356, Price Rs 325.
IN
the ongoing communication revolution, the borderless Internet has
changed the rules of business. Old barriers to entry have crumbled under
new threats, new start-ups have vanquished established brands and whole
new industries have emerged from the possibilities unleashed. The
Internet is an inter-active medium that helps organisations become more
focused, leaner and efficient in a "winner-takes-all" business
environment.
If you are a manager
who wants information and analysis about e-commerce to help you navigate
the New Economy better, then The Asian Manager’s Handbook of
E-Commerce by Rajesh Chakrabarti and Vikas Kardile is the book for
you.
This book deals almost
exclusively with e-commerce that is just one branch of this medium. The
authors while giving you an analytical view steer you through the
different lanes and alleys of e-commerce activities.
After giving an
introduction and overview to the Internet revolution and e-commerce and
their impact on the global business environment, the book takes a closer
view of e-commerce activities. It explains and analyses in detail the
various business models like re tailing on the Web, business-to-business
(B2B) e-commerce, and the economics of ISPs, auction sites, portals and
search engines. Details of various electronic payment systems and also
the regulatory framework regarding laws and taxes on the Internet
follow. The book views stock markets, worldwide trends in e-commerce and
the Internet, before examining a case study on creating an e-business
venture.
While addressing these
topics the authors first explain the macro concept and then proceed to
the micro issues. The book is targeted to help the business manager
evolve a management strategy for e-commerce and it, therefore, explains
the various concepts in an easy to understand non-technical language.
The book addresses the concepts from the basic principles and
fundamentals upwards and is easy for even those with no prior
e-experience to understand. In fact, it simplifies and clarifies a lot
of queries regarding the intricacies and functioning of the Web.
The last chapter on
building a Web-based venture in India takes the reader through the
creation of the business activities of the portal www.agriwatch.com.
From the beginning of an idea in December 1999 to facilitate trade in
agri-commodities, to its achieving a significantly high volume of
business, a large customer base and a wide range of products and
services in November 2000, the chapter charts the journey of Agriwatch
from concept to a mature business. It highlights the need for e-commerce
management to be adaptable and flexible as per circumstances in such an
uncertain business environment. Agriwatch is a low-cost and efficient
organisation that is innovative regarding its business processes.
The authors are of the
view that in spite of the decline in stock prices of several e-commerce
companies and the shutting down of thousands of Websites worldwide, the
Internet is here to stay and its impact in the economy and society can
only grow stronger over time, while e-commerce becomes an inseparable
part of doing business.
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