Log in ....Tribune

Monday, July 15, 2002
Feature

Enterprise resource planning is affordable

Sanjay AgarwalaENTERPRISE resource planning or (ERP) is a business application, which is a software system designed to support and automate the business processes of medium and large businesses. This may include manufacturing, distribution, personnel, project management, payroll, and financials.

ERP systems are accounting-oriented information systems for identifying and planning the enterprise-wide resources needed to take, make, distribute, and account for customer orders.

Sanjay Agarwala, director, Eastern Software Systems was in Chandigarh recently and he spoke to Log in…Tribune about how ERP should not be seen as an expensive proposition and he is offering Web-enabled ERP solutions that have found favour amongst clients in the region:

Why would someone want to spend money he can ill-afford on ERP solutions?

Most people I meet don’t have the answer to the basic business queries that I pose to them. How many days of outstanding are you carrying in your books today? I have found out in my life that what you can measure, you can understand and what you can understand, you can manage.

Isn’t ERP for big corporations?

Before we go into that, we have to see what ERP can do for you. It will help you run operations better. Thus, an accountant would not have to constantly refill his vouchers, ERP would take away the pain from the drudgery and as the business expands, it would enable me to manage with the same number of staff members without increasing their workload, which automation would take care of. It would also provide increased levels of management information and access to control — thus it would impact operations, information and control.

What is your target market?

The customers with a turnover of Rs 50 to 100 crore and more.

Who are you clients within the region?

There are many including Avon Cycles, Jagatjit Industries, Bhushan Information Technologies, Bhushan Steel, MilkFood, Max SP, Himachal Futuristics Telecom and Shingora International.

How do you set up ERP solutions?

Traditionally, large ERP solutions (read SAP) set up applications and asked the businesses to change the way they operate. One should realise that this is difficult. So we study the businesses, set up a team there and ask the team to work out a specific solution for that business. Of course, we have to adhere to basic principles and discipline of business, but we don’t want to change the way they do business.

How long does it take to set up a solution?

Typically, six months or so, for the first working model and then it’s fine-tuning. — R.S.