Monday, July 15, 2002 |
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Feature |
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Enterprise resource
planning is affordable
ENTERPRISE
resource planning or (ERP) is a business application, which is a
software system designed to support and automate the business processes
of medium and large businesses. This may include manufacturing,
distribution, personnel, project management, payroll, and financials.
ERP systems are
accounting-oriented information systems for identifying and planning the
enterprise-wide resources needed to take, make, distribute, and account
for customer orders.
Sanjay Agarwala, director,
Eastern Software Systems was in Chandigarh recently and he spoke to Log
in…Tribune about how ERP should not be seen as an expensive
proposition and he is offering Web-enabled ERP solutions that have found
favour amongst clients in the region:
Why would someone want to
spend money he can ill-afford on ERP solutions?
Most people I meet don’t
have the answer to the basic business queries that I pose to them. How
many days of outstanding are you carrying in your books today? I have
found out in my life that what you can measure, you can understand and
what you can understand, you can manage.
Isn’t ERP for big
corporations?
Before we go into that, we
have to see what ERP can do for you. It will help you run operations
better. Thus, an accountant would not have to constantly refill his
vouchers, ERP would take away the pain from the drudgery and as the
business expands, it would enable me to manage with the same number of
staff members without increasing their workload, which automation would
take care of. It would also provide increased levels of management
information and access to control — thus it would impact operations,
information and control.
What is your target
market?
The customers with a
turnover of Rs 50 to 100 crore and more.
Who are you clients within
the region?
There are many including
Avon Cycles, Jagatjit Industries, Bhushan Information Technologies,
Bhushan Steel, MilkFood, Max SP, Himachal Futuristics Telecom and
Shingora International.
How do you set up ERP
solutions?
Traditionally, large ERP
solutions (read SAP) set up applications and asked the businesses to
change the way they operate. One should realise that this is difficult.
So we study the businesses, set up a team there and ask the team to work
out a specific solution for that business. Of
course, we have to adhere to basic principles and discipline of
business, but we don’t want to change the way they do business.
How long does it take to
set up a solution?
Typically, six months or
so, for the first working model and then it’s fine-tuning. — R.S.
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