Ludhiana, July 2
In an ex parte order, the District Consumer Disputes Redressal Forum has directed Pal Peugeot Limited to pay Rs 25,000 on account of booking amount along with interest as per terms and conditions of the booking from the date of booking up to November 5, 1998, to Dr Ramesh Chander Bhatia, a resident of Civil Lines. The forum further directed the company to pay interest on the booking amount of Rs 25,000 at the rate of 15 per cent per annum from November 6, 1998, till the actual date of payment. According to the complaint, the consumer booked a Peugeot 309 car with the company on October 28, 1995, and deposited the booking amount of Rs 25,000 through a bank draft.
The consumer disclosed that the opposite party failed to launch the car as promised and considerable time had passed. He said that after waiting for a long time, he requested the company to cancel the booking and refund the deposit.
The forum observed that according to the documents produced by the consumer, he had booked a car with the company and deposited Rs 25,000 and after that the consumer had sent registered notices for cancellation of booking.
The forum further observed that as per a reply of the company, it had received the request of the consumer regarding the cancellation of the booking. The forum further said that in the said letter the company had stated that it was having temporary financial problems and was trying to overcome the same. The company had requested the consumer to bear with it and to give more time for the refund of the booking amount.
The forum held that there was clear liability of the company to refund the booking amount. The forum further stated that the consumer was entitled to the refund of the amount along with interest as per the term and conditions of the booking. Besides, he was also entitled to get interest at the rate of 15 per cent per annum from November 6, 1998 (when the consumer received the reply from the company) till the date of actual payment.