Monday, July 1, 2002 |
|
Feature |
|
For vacations, prefer
offline mode
Tom Templeton
Although
it sounds too good to be true, the papers say that holidays to the
Mediterranean are going for as little as $ 74 per week - and at that
price I'm keen to get my pale mitts on one. Apparently the cheapest way
to do so is through an online auction.Buying a holiday on an Internet
auction Website might seem a bit like asking for trouble, but when 14
nights for two in Corfu is being offered at the starting price of £ 1,
common sense is rapidly bludgeoned aside by greed - or at least the
prospect of saving a small fortune.
Tuesday
I read that package
holiday giant MyTravel has one million unsold summer holidays still
rattling around, so it makes sense to the meanie in my head that it will
be selling them for driftwood prices.On the MyTravel Website the holiday
lots up for auction are laid out in a table with 'destination',
'duration', 'quality of accommodation', 'airport', 'date of departure'
and, most importantly, 'date of auction closure' listed. The routine is
that you sign on to the Website, choose a lot from the list, place a bid
if you so wish and at zero hour the highest bid wins.
It's Tuesday afternoon
and I bid for seven nights on Spain's Costa Dorada, because this lot has
the nearest closing date (Wednesday, 7 pm) and because the holiday for
two is currently going to be sold to a browser called Numpty for a total
of £ 39. Bids have to be made in increments of £ 20, so, with blood
rushing to my head, I immediately click the button to pitch my price,
only to be told that I have to sign on first.
During this rigmarole
the usual lengthy forms appear - hellish offspring of an unhappy
marriage between the sales and marketing departments, the one desperate
to take credit-card details and immediately let you loose to spend, the
other desperate to strip you of all resaleable info by asking inane
questions such as: 'Which type of holiday would you consider taking?'
(Well any, or I wouldn't be here); 'Would you like to be greeted
formally or informally?' (@*!@); and the ubiquitously perplexing 'How
did you hear about the MyTravel site?' (how long have you got?).
Released from this
corporate hell with the necessary Web identity to bid, it's back to the
auction site and I've got a holiday for two in Spain for £ 59 just
hovering within my reach... with just 25 hours till closing time.
Wednesday
Straight on to the Net
to check the status of my bid. TopTracey started the bidding at £ 1 on
Monday, Numpty raised it to Pounds sterling 39 on Tuesday morning and
pleasingly my £ 59 bid sits prettily on top.
Throughout the day
nothing happens. At 6.15 pm I log off and go home, hopeful that with
only 45 minutes until the close of play remaining, my bid is secure.
Thursday
Horror of horrors. At
6.30 pm TopTracey came back with a bid of £79, Numpty responded with £
99, TopTracey risked £ 119 at 6.58, and then out of nowhere at 6.59 pm
JackieO came in with a victorious bid of £139. This audacious swoop by
JackieO (a week's holiday for her and a friend at £ 69.50 each changed
everything.
When you fall off a
horse, get straight back on. I immediately homed in on a week for two in
Malta currently owned by RatBoy at £ 19. Lot to be sold at 10.30am
Friday. Now I've learnt from JackieO that to place a bid so early would
be foolish, but, not trusting the trains, and with the price so low, I
figure I'll throw my hat into the ring today and hopefully join the
hawks in the morning. But when I try to 'login' I am inexplicably
confronted with all those 'signing on' forms to fill in again. I go back
and forth checking my username and password over and over but every time
I reach the same page. When I painstakingly try to sign on with exactly
the same details again I am told that a TomObserver already exists!
Finally I pick up the phone to ring the Help Desk - characterised on the
website by a picture of a smiling girl in an orange shirt. After being
put on hold for ages, I'm told the technical staff might get back to me,
but then again four hours later it seems they might not. My
non-technical solution is to log on again with a different name.
This done I (rather
nerdishly) log out and try to log back in again, aware that ease of
access will be vital in any last minute showdown with the JackieOs of
this world. Caramba! Once again I'm back to the miserable forms. Now I
am faced with signing on to the Website as a new user every morning and
also every time my computer crashes. Trembling, I go through the forms
for a third time, with only just enough imagination for a fresh
username.
It's by this time that
I thank Bill Gates I'm doing this at work. If I'd been using my home PC
with its tiny modem it would all have taken three times as long as this
purgatory. Job done, I get to sleep excited at the prospect of my £ 39
holiday twisting in the ether.
Friday
In at 10 o'clock and
straight to the Website. Merry hell was played last night by rampant
insomniac geeks. My measly bid lies crushed under a list of new names.
Although RatBoy and a resurgent Numpty also joined the fray, someone
called Mumbler is sitting pretty at £ 139. With just 30 minutes to sale
time I must log in immediately and crouch ready to pounce at £ 159, £
179 or even £ 199.
But try as I might, I
cannot sign on to the site again. Either my computer, the Website or my
mind has broken. Perhaps, all three. 'This username password combination
has already been used.' 'Please fill out "Departure Port
Preference" details.' And the crowning glory: 'Sorry, an error has
occurred. Please click here to return to the site (logged in users will
be required to log in again).' And what about us mere mortals? I
returned to the auction to find it all over. A rabid flurry of bids from
anonymous Net pirates was overcome by
a desperate Numpty at £ 279. He and his friend will be sunning
themselves on the edge of some dreary stink pit in Malta, but - and the
thought is a bitter one - he'll be sunning himself. As for me, the
game's up. Even if I wanted to carry on (I don't), access to the
wonderful world of online holiday auctions has been inexplicably
denied.The moral of the story is: A holiday in the hand is worth any
number of cheap ones in a bush surrounded by God knows how many other
holiday seekers with unimpeded Web access. Now I really need a
holiday...
NOTE:
Some sunshine-seekers' Web names have been changed to protect the
innocent. — ONS
|