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Sunday
, June 2, 2002
Books

‘Response-ability’ of managing public information
D.S. Cheema

Public Information Management
by C.V. Narasimha Reddi, Himalaya Publishing House
Pages 267, Price Rs 450.

Public Information ManagementWE have always wanted to believe that ‘IT’ doesn’t necessarily mean Information Technology, it means ‘India tomorrow’ as well. What we have not realised is that, IT also means ‘Information Tomorrow’. The technology aspect of IT has been in the forefront for past many years. Now time has come for the ‘I’ (information) of ‘IT’ to be given special attention.

Peter Drucker in one of his latest books ‘Management Challenges for the 21st century (Harper Business-1999) describes the information challenge as the ‘hot’ issue of tomorrow. The world is moving at such a fast pace that anything functioning is obsolete. The Information Revolution is outdated because better things are already staring at us.

It is said that media is ‘People’s Parliament permanently in session.’ The media has a major response-ability towards the people. Since the breaking of economic shackles in 1992, which led to liberalisation, the commitment of government and corporate sector to free flow of information has become almost a compulsion. The Government of India prepared a draft Bill on Freedom of Information in 1997, but it was not introduced in Parliament.

 


The Vajpayee Government has also drafted another Bill: The Freedom of Information 2000 for giving freedom to every citizen to secure access to information under the control of public authorities.

Against this background, the book under review provides an insight into information and public communication in India. The writer gives a comprehensive record of fundamentals of information theory and practice, goes through the Public Information from 1500 BC to 1947 AD, discusses the information dissemination agencies at the state level and devotes a special chapter to ‘Public information for the new millennium’.

The author breaks fresh ground while proposing his ITM Theory of Public Communication, which he had evolved as Director, Department of Information and Public Relations, Govt of Andhra Pradesh, as part of his Ph.D thesis on ‘Information Administration: A study of Administration of Public Information in Andhra Pradesh’. The salient features of his theory are, the Intra-Personal Communication and Inter-Personal media (I), Traditional folk art media (T) and Mass Media (M) as applied to a government system.

The chapter on public information, through the ages is perhaps, the most informative and interesting as the author traces history of conveying information and news from Ancient India (1500 BC-1000AD) to Medieval India, East India Company (1757), and British India (1858-1947). For the Information Services in states he has totally depended on his experience in Andhra Pradesh in a separate chapter called, ‘Autonomous’ — Propaganda Agency (Telugu Samacharam) provides details of a unique experiment of NTR in Public Relations. Andhra Pradesh was the first one to establish an autonomous body called ‘Telugu Samacharam’ in 1986, even before the recommendation of the Second Press Commission. The author has demolished the myth of autonomy as every Chief Minister uses the media to his and his party’s benefit.

The chapter on ‘public information for the new millennium’ discusses the challenges ahead and proposes a National Information Policy to ensure functional autonomy so that the people actually become the masters in a democracy like ours. The Official Secrets Act, 1923, is the villain as it has a chilling effect on the freedom of information.

Thomas Mann says, "Opinions cannot survive if one has no chance to fight for them: Media must become more responsive and responsible.

The nexus between the media and the powerful politicians, bureaucrats, and businessmen is so strong and media’s objective of profit maximisation so intense that it has forgotten its basic response-ability.

Public information systems, including print and electronic media, must find the right middle path between Hitler’s "I want to play on the Press as on a piano" to Nehru’s "The Press is our master".

In spite of the author’s Andhra stance, which is obvious in many chapters, the book is a valuable source of knowledge to academics, information officials, PR practitioners and students in the field of journalism, information and public relations, advertising and management etc.