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Nishu Surjewala, New Delhi A This is a complicated problem and indicates the possibility of even the virus in your system. However, first of all try loading the setup defaults and then after saving the settings, you should reboot your system. If this resolves your problem, then you need not do anything further, else you may have to go through a long process. Normally, this error is caused when Windows follows the existing vectors to see what code is managing the disks, it doesn't recognize the destination as being the usual BIOS services, and so wisely steps aside - assuming some incompatible device drivers are active. In majority of cases, this incompatible driver is a low-level code virus, though there could be other reason also. One such reason could be that you have requested the system to not use Win32 code for the drives; you are in Safe Mode, ran Windows explicitly using a command line parameter to similar effect, or disabled 32-bit driver support under Control Panel, System, File System, Troubleshooting, or (maybe) have a Win3.yuk-era setting in System.ini. So, ideally you should begin the task of troubleshooting this problem by eliminating this virus in order to solve this problem. Q I have Microsoft Windows '98 on Pentium II with 256 MB RAM. There is a problem in my Floppy disk drive. Every time I put a floppy and try to run it, the computer asks? The disk in drive A: is not formatted. Do you want to format it? What should I do? This problem occurs with any floppy I put in. I would be grateful if you would solve my problem. Abhinav Goel, Chandigarh A This problem normally occurs, when the disk is being formatted in some other environment and is being used in different environment. The classical example is the use of a disk formatted in Macintosh is being used in IBM compatible PC. However, this problem may also occur due to different Windows platform operating systems as different operating systems use different formatting schemes. Therefore if this disk is new and does not contain any data, then you can go in for the option full format. But if you have some data on it, which might be useful to you, then you should not format, as you will lose data on formatting. Q I have P III, 733 MHz 128 MB, 20 GB Samsung hard disk. My problem is that I had three partitions of my HDD as C of 10 and D & E of 5 GB each a week before I had to format my disk as it got infected with a boot sector virus. After formatting, I had taken my hard disk out of my CPU and took it to a shop from where I had bought it to get XP loaded on FAT 32 with same partitions on it. The problem now is that the D drive is showing 4 KB in bad sectors. First of all tell me, is it due to the virus or mishandling and please tell me the possible cure. Amit, Patiala A It cannot be said precisely what is the possible reason for bad sectors in your hard disk. However, from the face of it, the chances of bad sectors are more likely due to mishandling rather than virus, though there are some viruses, which can cause bad sectors. Since handling the hard disk is more prone to developing the viruses, therefore this could e more likely to be the cause. Q My PC configuration is P III 933, 128 MB RAM, 40 GB HDD, ASUS 810e MB, 52x CD- ROM and d-link internal modem. My problem is when I start watching movie in Windows Media Player from CD, a message appears after sometime that "This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor" with options Close, Debug, Detail. When we click on ‘Close’ WM Player is shut down. I had upgraded its latest version from Internet and already run thorough surface followed defragmentation. I also removed it and re-installed but this problem still persists. The same movie CD comfortably ran on an electronic CD player. I loaded the other software "Power Player", which is available through my motherboard CD. The Power Player also shows the same error message. The same error message appears when we watch any other movie CD. I had also run the PC Cillin anti- virus scan that resulted in no virus. Vikram Soni, Panchkula. A There are two simple solutions for your problem. First increase the RAM in your system or increase the swap file size considerably. Normally, this error is associated with the memory problem. If you handle the memory well, then this problem could be resolved and you can run your CD well. For better memory management you can also opt for cleaning your hard disk of all the trash, which includes removing the cookies and cleaning the cache memory, removing the temporary files etc. I hope these solutions will solve your problem. Q I have 3 problems to ask. First one is what is primary HDD capability and how to enable this. Secondly, can you tell me about any graphic card that can be placed on an 810i motherboard or 810e. Thirdly, is there any program that may tell about bad sectors on hard disk? Jeffrey Dhaliwal, Patiala A There is nothing like primary HDD capability. The Primary IDE channel is the channel on the motherboard, which is connected to the hard disk. The secondary channel is normally being used for CD-ROM. Regarding your second query, you can put in any graphic card, both PCI VGA or AGP on the motherboard mentioned by you. There are plenty of graphic card available in the market for these motherboards. For your third query, the best program for tracking the bad sectors is Windows default Scan disk, using this program you can easily know the bad sectors. However, you can also use third party softwares like Norton Utilities etc. for solving the problem of bad sectors. Q I have an assembled PC. My PC configuration is P III, 833 MHz, Motherboard Intel 810e chipset, 128 MB RAM, 52X LG CD ROM, 1.44 MB floppy drive, 20 GB Seagate HDD, Windows ’98 OS. My first problem is that my HDD has three partitions: c:\ Drive (9.31 GB), d:\ Drive (4.65 GB), e:\ drive (4.64 GB). The first problem is when I start disk defragmentation and scan disk, C: drive does not do disk defragment and scan disk. Further, the total of the three partitions adds up to 18.50 GB. So, please tell me where has 1.50 GB of HDD space has gone. Parveen Bajaj A I could not understand clearly from the description of your problem that, if the Scandisk and defragmentation gives any error or it gets stuck up or hang. Please mention your problem clearly. However, generally speaking, you can try running scandisk in DOS mode at the time of booting your system and can solve this problem. Regarding your second problem, this is normal case with the default formatting utility, as this space is reserved for writing the formatting information, including the file allocation table and other critical information etc. Normally, this space is irrecoverable, but if you use specialised formatting utilities, then this space could be recovered. Q I have Compaq, Pentium III, 933 MHz, 128 MB SD RAM, 20 GB hard disk, 56 KBPS internal modem and windows Me as operating system. I tried to use the VOIP services but that were mentioned to give free software wanted money to access the service. Please tell what do I need to use these services. I have dialpad and net meeting also but they don't work. Ameek Pal Grewal, Ludhiana A VOIP has three types of
services, One is PC to PC and the other is PC to Phone. The third
service is also very much like the second and it involves the use of a
IP phone to call a land phone (normal phone), which is essentially a
substitute for the computer. Now as far as these services are concerned,
PC-to-PC calls are free. Whereas PC to Phone or IP Phone to normal phone
calls are paid services and the services mentioned by you in your
question are paid services and you need to open your account with then
by buying call value cards to use their services. |
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