Log in ....Tribune-- Dr Tribune

Monday, November 27, 2000		Dr Tribune

First of all I wish to congratulate The Tribune for the successful launch of Login… Tribune. I have an assembled Celeron 566 MHz computer with 64 MB RAM and 10 GB hard disk having Intel 810 motherboard. When I tried to Install NORTON 2000, the anti-virus did not install and gave a message saying that there was a virus in system memory and asked for its removal before installation of the programme. Please help. Can formatting solve my problem?

— Jagdeep

For dealing with problems relating to virus, please refer to our lead article on Page 1 of Login… Tribune dated November 20. However, the virus warning in your case could be a hoax too, which could be due to enabled virus warning in the BIOS. Try installing anti-virus software after disabling it. However, if the problem persists, you may use some anti-virus software. Always remember to install anti-virus software after booting your computer with a clean bootable disk. If you install it normally like any other software, then it may not detect the virus present in your computer.

I want your help in configuring Outlook Express for Yahoo mail. Is Yahoo Messenger a useful software? And which is the best chat rooms.

—Ishminder Singh

We have discussed Outlook Express in detail in the previous issues of Login… Tribune. However, for the benefit of new readers let me tell you that you can add as many accounts in Outlook Express you want. All you have to do is open Outlook Express and Click on file. In the drop down menu you will find a menu called as Identities. Click it and you will find three more menus namely Add New Identity, Manage Identity and Log off (your current identity). Now, if you want to add another account, then you must opt for add new identity option. Clicking on add new identity window, will open a new identity window on your computer screen. Since you want to add Yahoo account in Outlook, you must write a name in "Type your name" box, this name could be same as your log in name. Now, on clicking OK, another window will be opened on your computer screen, namely Internet connection wizard. Click on the create a new Internet mail account option. In the next Window, enter your Display name, you can write your actual name or any name here that would appear in the sent mail as the sender. Click next and write your email address. In the e-mail server names window, write pop.mail.yahoo.com in the incoming mail server box and write smtp.mail.yahoo.com in the outgoing server box. Now in the next window, write your account name or log in name along with the password. After you click next you new account would be configured in Outlook Express. Likewise you can add any email account in Yahoo, for which the POP and SMTP addresses are known to you.

I have Music Match Jukebox on my desktop with over 600 songs in it. Some times when I start Music Match Jukebox my windows displays the following error: A Fatal Exception 0d has occurred at 1B9F: 00001651 the current Application will be terminated. Click Ctrl+Alt+Del to terminate or press any key to continue. I am using Windows 98 with 64 MB Ram and 10.2 GB hard Disk. Please help.

—Rajesh Sethi

It appears that you have very limited space on your hard disk. Please try to keep atleast 20 percent of your hard disk free. Also run scan disk followed by disk defrag from time to time. This will reduce the chances of errors like the one mentioned by you.

Please tell me if it is necessary to have an air conditioner in a room where a computer is to be installed?

—Rajeev

Having an air conditioner in the room with the computer is a good idea, but it is not essential to have an air conditioner. It is a misconception that without the AC a computer would not work. All you have to do it protect a PC from direct heat, humidity, dust etc.

I have an assembled Celeron 433 MHz PC with 32MB RAM and a 8.4GB HDD running on Windows 98. At times my computer stops responding when I am downloading files from the net. I am left with no choice but to use Ctrl+Alt+Del to end task whereby I lose downloaded data. Secondly, while trying to log to an ISP say Glide or VSNL, a message is displayed that says "the modem is unable to detect dial tone" or "your modem is being run by another program, shut the other program and try to connect again." This happens even when phone lines are properly secured and no other program is running. What should this happen?

—Dr Rahul Bhargava

Normally, the hanging problem is very difficult to pinpoint, as it could be due to so many factors like hardware problem, over clocking of the CPU, failure of the CPU fan, etc. However, ensure that you do not have too many games, freeware, screensavers, fonts, drivers, etc. loaded onto your system. Some of these could clash causing the system to hang up. Second, run scandisk and Defrag regularly. Also regularly delete the temp files in temp directory and free up cache memory using the features of your browser.

Your second problem could be because either you have not disable the "detect dial tone feature" or your dial up networking connection is not disconnected properly. Rebooting the system can help.

I find the Login… Tribune a very useful and like it very much. I own a Cyrix 300 MMX computer with 16 MB RAM, 2.1 GB HDD and a Motorola internal 55.6 kbps voice modem. I have Windows98 is installed on my system, I am finding it hard to configure the modem as the modem configuration wizard does not show the COM 3 or 4. What should I do?

— Sandeep

We have discussed modem configuration in detail earlier. Since the modem has already been installed, first remove it from system>device manager>modem. Now go to add and remove hardware and look for new hardware. A PCI card would be detected. Instead of letting it look for drivers chose manual driver installation. Insert the driver disk that came with the modem and click on have disk option. Select the location and the remaining procedure will be taken care by Windows itself. Happy browsing.

First of all I’ll like to congratulate you on the success of the Login…Tribune. It is the best thing to have happened to the Net Savvy people. How does one find out the POP3 mail addresses and SMTP addresses of various free e-mail accounts available on the net? I have e-mail id’s on Netaddress and AOL, kindly let me know the POP and SMTP addresses of these servers.

2. Whenever I try to download any thing from the net, I receive a message saying "the current settings on your computer does not permit this software to be loaded". How can I overcome this problem?

—Gurloveleen Singh

We are thankful for your appreciation of our work.

Regarding your first problem, normally POP and SMTP services are paid services. For example only ISP’s like Satyam, Glide, VSNL etc, give their pop and SMPT addresses. Netaddress provides POP and SMPT operations as part of its premium service and not the free service. However, you can use software like @nymail, mentioned by us in the past, for using any web-based mail in on e-mail client, which includes Netaddress also. It is a very easy to use software and gives you the option of managing all your email accounts in one software and also to check all accounts almost instantly without going to their respective sites.

Regarding your second problem, it appears that your Internet browser is set at the highest level of security. So, try to bring down the security level to medium and then try again.