Monday, October 9, 2000		Dr Tribune

Dr Tribune: You can configure only those e-mail accounts in Outlook Express, whose POP3 and SMTP server address are known. As far as a free e-mail account with www.sify.com is concerned, the portal does not give the POP3 and SMTP address. As of now it is not possible to configure your sify account in the Outlook Express. However, if you have an Internet account with Satyam Online and if they offer you the POP3 and SMTP address, then you can configure it in Outlook Express. As far as Yahoo is concerned, it works well. Outlook Express and its POP3 address is pop.mail.yahoo.com, whereas, the SMTP address is smtp.mail.yahoo.com. I would like to mention here that receiving e-mails of Yahoo account through Outlook Express or Eudora or Netscape is very efficient. But sending mail through the SMTP address of Yahoo is very slow.

Dr Tribune: In your case you have chosen to delete file from the server after downloading. Because of this, all mails from your Yahoo account have now being transferred to the Outlook Express. But do not worry as you can still access the Yahoo account from anywhere you want. If you wish to have mails in both Yahoo as well Outlook Express, then you should not opt for deleting the mails from the server. Rather download only a copy of the mail. This way you will be able to maintain your mail in both Yahoo as well as Outlook Express. With the present settings you can log on to Yahoo account and check mail. However if you open Outlook Express, then your mails will be downloaded in it.

Dr Tribune: In all such cases, where you feel that all of a sudden your hard disk has started giving problems, you must first run scandisk. In 80 per cent cases, the problem is solved by Scandisk. Errors, like cross-linking, gives an impression that there is a snag in the hard disk. So, even if scandisk does not solve the problem, uninstall the anti-virus programme and use disk tools to diagnose and correct the problem. Despite this, if the problem persists, then you can think of getting the hard disk formatted.

If you have tried first two steps, then try low level formatting. If this also does not solve your problem, then you must consultant a competent hardware engineer.

2. Often it says that it cannot locate R.exe file

3. I usually play lots of games on my PC. Is there any problem with my computer. If yes, please help me.

— Vikas Mittal

Dr Tribune: I will start answering from your 3rd question. There is no harm in playing games on computer. But since, most of the game are shareware, they add some unwanted files on the system’s directory, which makes it unduly large. Second, these games normally involve a lot of graphics, which in turn makes the computer slow. Moreover, when you install too many games on the PC, there is a potential risk of corrupting the system sometime in future. So, you need to be a bit cautious while installing too many games on your system.

Regarding your first question about the message of Windows not being able to shut down properly, you can scandisk from the DOS mode. When your PC boots up, press F8 key, immediately after you see the configuration windows. This will halt loading the Windows and will ask you to choose from normal mode, safe mode and command prompt. Select command prompt. Now the Windows will not be loaded and you will get the command prompt. Go to the directory now having the scandisk. Normally C:\ Windows has scandisk also. Run scan disk from here.

Dr Tribune: You have not mentioned, which Windows operating system (Windows 95/98/2000) you are using. For correcting your first problem, which is related to the Voquette audio driver, you will have to restore the registry to the version just preceding the installation of this software. There are commands for restoring registry. We have already published commands for restoring the registry for Windows 95.

As far as the problem of getting the password Window at the time of logging on is concerned, there is a software called Tweak, Power Toys available on the Microsoft site, using which you can get rid of this message.

Dr Tribune: It seems that there is some problem in the floppy drive because the command being given by you is correct. Ideally, your computer should format the disk with system transferred on it. But, in your case the floppy is getting corrupted.

However, try scanning your floppy disk, using scandisk. If at all there is any problem in the floppy disk, it will be rectified. Now for making a bootable floppy, try making a bootable floppy from the Windows itself. For example, if you are using Windows 95, then Click Start>Settings>Control Panel. In the control panel window, click Add/ Remove programs. You will find three options in the button menu on the top of this window namely Install/Uninstall, Windows setup, Start up disk. Click on the Start up disk. Insert a floppy in floppy drive and click on Create disk button. This will make a full bootable floppy disk.

Dr Tribune: You can find details about the Net telephony software in our download section of the current issue. Some other good Net telephony software are Net2Phone, Media ring talk and Buddy phone. You can find a reference to these products in our previous issues of Log in… Tribune. However, you can also get yourself registered at www.dialpad.com for this purpose.