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I am a regular Internet user. I have a problem listening to Web radio. Please help me out on that. — Sumit Arora Dr Tribune: In order to help us solve your problem, please specify your problem in detail. I always read the Kids Chat column and I wish to participate in it. How can I do that? — Akansha Dr Tribune: Kids chat is your own column, so we would like to hear from you more than often. You can participate in it by sending your queries and suggestions. Please address your mail to logintribune@tribuneindia.com and write Kids Chat in the Subject box.
Which modem is good for home use? Should I buy an internal modem or external? — Keshav Gandhi and Hazoor Singh Dr Tribune: Technically, there is not much difference between these two. But external modems normally work better in India. However, there is a huge price difference between the two. If the price is not a limiting factor, one must prefer an external modem. However, good internal modems like 3com also perform well. I have a problem related to Internet Explorer. At times it gives a message that "The Internet Explorer has performed an illegal operation and will be shut down." This closes down the complete set of sites I am browsing and I have to visit them from the beginning. — Atul Dr Tribune: This is basically a joint problem of Internet Explorer and the overall functioning of the computer. In fact, this is a common problem, which occurs when one opens too many pages at one time. Uninstalling and reinstalling may help in some cases, but you can help yourself by 1) Not opening too many pages at one time, 2) Restart your system before you log on to the Internet, 3) Increase your RAM. Ideally, try not to open too many sites at one time and close the ones which are not required.
I have a 56kbps internal modem; it’s speed never goes beyond 33.6 kbps. I am using HCL Busybee GX 233 mhz with Windows 98. — Avtar Singh Dr Tribune: There is absolutely no problem with your system. It’s very normal to get a speed of 33.6 kbps even if you are using a 56 kbps modem. In fact, the line speed represented by data downloading speed is not even this much and in best cases, it touches a high of 28.8 kbps. So do not worry about the speed that your modem shows.
I have tried to load many videos and songs from the Internet but could not load them properly. When I want to see a video on the Internet, it comes for a minute and after that I get the message ‘Cannot continue due to Net congestion’. — Ankit Mahajan Dr Tribune: Downloading songs and videos is never a problem as they get downloaded easily. However, if you are facing a problem, then it could be due to the problems on the site from where you are downloading songs. Try downloading these from another site. As far as playing audios and videos on the Net is concerned, it’s primarily due to the poor data downloading speed. Try using a modem booster, which is available on the Net to increase the modem speed.
I am using Windows 98 on a Celeron 533 computer. My computer gets reset after some time while I am working on it — mostly play games. After resetting it takes too much time for scanning the hard disk. — Navtaj Singh Dr Tribune: It is a common problem in shareware games. Try uninstalling some old games and delete *.tmp files in the Windows Temp directory. If this problem persists, you may have to reinstall Windows 98.
My Internet connection is very slow. At times I get connected but even then there is no Internet activity for minutes altogether. Disconnection is also very frequent. But your suggestion regarding the extra settings of the modem has given good results. There was an India-infoline CD that I got free from their portal and I tried to install it. During installation, it occupied so much space that I had to abort the installation. But ever since my computer has become very slow. Program Start-up, Shutdown and Booting, all take very long. My disk is almost 75 per cent full due to that. Can this problem be due to a full disk? I have checked all directories but I could not find where the Infoline data had been stored. —Vikas Goel Dr Tribune: Your problem is unique. I have not yet seen the India-infoline CD. Going by common logic, I can suggest do not abort the installation in between and try reinstalling it. When you have installed it, uninstall from the Add/Remove programme in the settings. As another solution, contact the site manager for more details.
Whenever I download a programme from the Internet, its speed is in KB at start-up but comes down to bytes in a few seconds. Is there any software that can help in downloading. — Abhay Arya Dr Tribune: Downloading speed depends on the telephone lines and the Internet connection. If the line does not support high speeds, downloading will remain poor. Try using modem boosters as they increase the downloading speed. Modem boosters are free software available on many sites.
I have a computer with 32-MB RAM and a 2.1-GB hard disk running on a Pentium processor. Recently, I upgraded my hard disk to 10.2 GB but the computer shows 7.81 GB as the capacity of the hard disk. Can you tell me why? — Amit Vyas Dr Tribune: There could be several reasons for this. Please mention which operating system you use and tell me about the partitions on the hard disk. If you are using partitions, then this problem can be sorted out easily.
My floppy drive has stopped responding. During booting it checks for power but then gives the error Floppy disk(s) fail (40). When I try to read from the floppy, the system hangs. I have a P II 450 MHZ (Win 98). — A. P. Singh Dr Tribune: As far as the hardware part is concerned, floppy drives do not have any problem, normally. This problem could occur due to wrong connections. If you have recently opened your computer, check the cable connections first. If they are not connected well, the floppy will not work.The other possibility is that the floppy connector, which goes to the motherboard, is being inserted wrongly. Try reversing the connection. Even then, if the problem persists, then you must contact a hardware consultant.
I have a three-year old assembled 486, 12 MB RAM computer and a 56 Prolink external modem with a Glide connection. As the system is agonisingly slow and working on the Web is difficult, I wish to upgrade my computer. What should I do? — N. K. Verma Dr Tribune: Frankly speaking, in your case it is not advisable to go in for an upgrade since the present-day computers are different from the 486 generation. Chances are that you might end up with a substandard computer. The best option is to go in for a new computer and use the present one as it is. As you have written that you wish to use it for Internet-based applications, you must insist on having a higher RAM, though you could go for a P-III 500 or 550-MHz processor.
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