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Order on
phone bills set aside
Tribune
News Service
CHANDIGARH, April 30
The Consumer Disputes Redressal Commission, UT,
comprising its President, Mr J.B. Garg, and members, Col
P.K. Vasudeva and Mrs Devinder Jit Dhatt, has set aside
an order of the District Forum-II quashing the four
telephone bills on the ground of being excessive.
Earlier, in the
complaint filed before the forum, the complainant,
Haryana State Cooperative Apex Bank Ltd., had contended
that telephone No 534623 was installed at the residence
of its managing mirector and the department had issued
excessive and inflated bills. The bill relating to March,
1993, was for Rs 38,016, May, 1993, for Rs 52,333, July,
1993, for Rs 72,100 and September, 1993, it was for Rs
53,609.
The District Forum-II
had directed the department to revise these bills on the
basis of the earliest highest bill for Rs 25,514 and
thereby reduce the amounts of all the four bills.
In the appeal before the
commission, the Telecommunications Department contended
that the telephone had the STD/ISD facility along with
dynamic locking system, which ruled out the possibility
of any misuse. It contended that the bills were issued on
the basis of actual consumption and the allegtion of
misuse of telephone or defect in the instrument or
tempering with the meter had no merit. Further no
specific defect had been described in the metering
equipment nor was there any evidence to show the defect
in the metering system or about the probable misuser.
After going through the
records, the commission held that extensive use of
telephone could not be ruled out. It further found that
the complainant had withheld the details of the calls for
the period. On the contrary, the department had placed on
record the print out of the telephone bills which showed
that there had been numerous STD/ISD calls.
It, therefore, held that
it was not a fit case to order any reduction in the
bills. The commission set aside the order of the forum
and also dismissed the cross appeal filed by the
complainant.
Order
to finance firm
The District Forum-I has
directed Onida Finance Ltd to pay the maturity amount of
non-convertible debentures along with interests and
compensation of Rs 1,000.
The complainant, Mr Brij
Bhushan Mittal, had contended that he had deposited Rs
12,000 under the fixed deposit scheme and Rs 10,000 under
the non-convertible debenture scheme of the company. The
maturity amount of the fixed deposit of Rs 14,347 was
payable on May 14, 1998. However, it was received after a
delay of 70 days on July 3, 1998. The amount due under
the non-convertible debenture scheme payable on April 29,
1998, had also not been paid by the company.
The forum had issued
notice to the company but as nobody appeared on its
behalf it was proceeded against ex parte.
After going through the
records, the forum Bench comprising Dr H.C. Modi and
members, Dr R.K. Behl and Ms Shashi Kanta, has directed
the company to pay delayed interest of Rs 536 towards the
fixed deposit repayment and pay interest at the rate of
12 per cent per annum on the maturity amount of
non-convertible debentures with effect from April 29,
1998, along with a compensation of Rs 1,000 to the
complainant.
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