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TELECOM SECTOR
Braving the blaze
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TELECOM SECTOR
Communication is a way of life for us as the new ways and means of communication have revolutionised our lifestyles. We should thank the proactive approach of the Indian telecommunication industry for making everything 'just a phone call away'.
Growth story
The Indian telecom market is the third largest in the world and the second largest in Asia after China. Indian telecom network is the seventh largest in the world and second largest amongst the growing economies. Contribution of the Indian telecom industry to the GDP is 2.1 per cent as compared to 2.81 per cent of the developed economies, thereby indicating that there is enough scope for further growth. As per the figures released by TRAI the tele density is increasing on month to month basis and was 60.99 per cent in December, 2010. "The tele density figures, in retrospective, tell us that there is enough scope for growth. The cut throat competition in telecom market, would take the tele density up to 90 per cent in the coming few years" observes Sham Kumar, VP Business Development, Synergy Telecommunications. After witnessing a phenomenal growth over a period of time, the growth rate has slowed down in the last couple of years, but still the industry grows at 15-20 per cent every year. As many as 61 per cent of the users use wireless telephones out of the total telephone subscriber base in India. As per a report, 'India Telecom 2010' released by KPMG in December 2010, currently, the VAS market (which includes text or SMS, menu-based services, downloading of music or ring tones, mobile TV, videos and sophisticated m-commerce applications) is worth $ 2.45 billion-$ 2.67 billion, which is around 10 per cent of the total revenue of the wireless industry. The share of VAS in wireless revenue is likely to increase to 12-13 per cent by 2011. The telecom Industry invokes a lot of FII investment as for foreign players it is a pretty attractive market. "With the increase in subscriber base, the telecom operators require people who can provide services to the customers. As a result these operations are outsourced to BPOs. Apart from infrastructural support telecom operators, require technical hands which are again most of the times outsourced to tower companies. Thus, apart from generating direct employment the telecom industry creates a lot of indirect investment also", explains Kamal Karanth MD, Kelly Services. With the launch of 3G spectrum, our mobile phones are all set to become one-stop solutions. It would be like walking computers in your hand and would be completely interactive with visual media. 3G is all set to become another buzzword for the mobile industry in future.
Opportunities
The telecom sector is a big churner of jobs giving job placement to around 4 million people. The emergence of advance technologies and the high growth rate of the Telecom industry hold a lot of promise for the job seekers. Telecom companies across India are expected to hire over 16,000 persons in 2011, 15 to 20 per cent more than last year, to meet the unprecedented expansion in customer base. While the launch of third-generation or 3G services is also expected to spur demand for talent, and approximately 2,75,000 resources will be hired by new entrants in the telecom sector by 2014. In the future, communication sector is going to employ more people than electronics, computer science or common basic sciences. A number of jobs are available in the telecom sector. For the customer services, simple graduates with good command over vernacular languages will have ample
opportunities.
"In telecom sector young management graduates are well paid and are quickly absorbed. Even engineering graduates with specialisation in electronics and telecom get descent employment. As most of the customer services operations are outsourced to BPOs, employment is generated over there also", says Karanth. The multimedia pass outs as well as networking experts also get absorbed in technical support verticals. These days with the boom of MNP (mobile number portability), a lot of money has been pumped in for publicity material. As a result it has generated a lot of revenue for advertising companies as well as in print and electronic media. "The customer will have the choice of changing the service providers and over a period of time the big sharks capable of rendering the service which the customer wants, would only prevail and the fringe players would be wiped out. This would bring in a phase of consolidation", observes Kamal Dhyani of Reliance communications. Broad band services are proving to be more profitable than the mobile phone services and still the rural e-connectivity is a far off dream. Thus huge scope of expansion is there. Now with the developed countries already using 4G technology, as and when this happens in India it is going to kick start another round of hectic activity. "The telecom operators have a chance of entry into other consumer segments by leveraging the present channels like DTH service by Tata Sky, Reliance BIG TV, Airtel Digital TV", explains Deepak, Director of Tics Telecom. Tele medicine in which remote treatment and diagnosis of patients is carried out through mobile phones would also become a reality in the near future. So in all these fields there will be a whole lot of job openings for professionals.
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Braving the blaze
INSTITUTE WATCH Indian Institute Of Technology, Kharagpur
Website; www.iitkgp.ac.in
Rashtriya Agni Mission Seva Mahavidyalaya,
Palampur, Nagpur
Website; www.nfscnagpur.nic.in
Delhi College of Fire and Safety Engineering,
New Delhi
Website; www.dcfse.com
College Of Fire Technology, Ahmadabad
Website: www.collegeoffiretechnology.com
International Institute of Fire Engineering Safety and Security Management, Pune
Website; www.nifsindia.net
Courses Diploma in Fire Safety, P.G .Diploma in Fire and Safety B.Sc in Fire Engineering Certificate Course in Fire Fighting Fire Technological Industrial Safety Management Rescue and Fire Fighting (The duration of these courses are between six months and three years.) Earlier this year six persons were found dead and dozens others were injured at Park Street's Stephen Court Building in Kolkata in a fire accident. As many as 13 persons were killed in the blaze that raged for 11 days at oil depot in Jaipur in October, 2009, besides a loss of Rs 300 crore. Death of more than 50 persons in a fire accident in Meerut in 2006, and of 83 schoolchildren in Kumbhkaon, Tamilnadu, in 2004 are the tragic reminders of the damage that an uncontrolled fire can cause. The basic or root cause of such accidents usually is insufficient understanding of hazards, risks and consequences, absence of site-specific written operating procedures, absence of leak-plugging devices from a remote location among other factors. Such chaos and disaster situations highlight the need for properly trained personnel who can not only save lives, but also minimise the damage by acting swiftly. There is a dire need to make people aware of the fire-safety measures. Now it is mandatory to have a fully functional fire-fighting system in place in every building, office or shopping area. In order to understand the functions and smooth operation of this system there is a need of dedicated professionals. To become a better professional in fire safety measures, one needs pursue a course in fire engineering where all these skills are taught.
Nature of work
The main job of a fire engineer is to judge the cause of a fire promptly and then take measures to extinguish it as quickly as possible. This requires quick reflexes and right strategy. Engineers advise firemen about the origin of the fire, when to combat it and how to extinguish it. This field is related to civil, electrical and aviation engineering. The use of extinguishers, sprinkler systems, alarms, and water showers and saving maximum people from the blaze, are the main objectives of a fire engineer.
Eligibility
Fire can occur at any sensitive area like an acid factory, office blocks, densely populated areas, shopping malls and forest areas as well. Hence courage, patience, leadership qualities, quick decision making ability are a must for any one venturing in this field. A candidate can pursue a diploma or degree course after Class XII. The required percentage has to be 50 per cent in PCM. He also has to crack the all-India entrance exam to get admission to a fire-engineering course. Apart from this, one has to meet the physical standards like height and eyesight to be eligible for the course. For boys, height has to be at least 165 cm and weight 50 kg. Vision should be 6/6 and age has to be between 19 and 23 years.
Opportunities
According to Z.S. Lakra, Director of Delhi College of Fire and Safety Engineering, this field offers a lot of opportunities to the students. Initially, only metro cities had fire stations but now each district has these. Apart from this all government and private companies recruit fire engineers. All types of buildings, industries, airports etc are the places where these professionals are in great demand. “There are jobs in not only the government sector but also in private sectors and salary package is good in the private sector”, adds
Lakra.
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smart
Strategy
Negotiating a higher salary remains a tricky ground whether one is a beginner or an experienced player. Most people frequently ask if it’s possible to negotiate a higher salary. The answer is yes. Provided you have done your homework well and play your cards well. Each job has a salary range defined by steps within a pay grade. There is a range that the HR specialist and supervisor may have in mind to offer you, depending on your years of experience, specialised experience, your critical skills, and – very importantly – the company’s budget. Of course, there’s no guarantee that you’ll get one of the higher figures, but if you have justifiable reasons and expertise for the job, you might be able to strike a good deal. It also helps if hiring managers perceive you as confident and dedicated worker. Use these tips and resources to bolster your negotiation power:
Review existing pay scales
A good place to start your research is the office of the Personnel Manager, where you’ll find the General Schedule pay scale. You should also be aware of the Locality Pay Scales, which show how wages vary depending on the job’s location.
Don’t give yourself away
On application forms leave the salary questions blank. Let the employment interviewers draw this out of you during the interview process. If they start the money discussions, then you will have the negotiating advantage
Ask for a higher step
A reasonable goal is to negotiate your step within your grade level. If you’re in Grade 9, you can request a Step 10 or any other step that you deem fit as per your competence. This can be based on
Don’t forget the perks
Salary can be just one component of your pay. Consider negotiating for these additional incentives to enhance your overall package. Recruitment bonus incentives: Some agencies may pay a recruitment bonus incentive for creative skills or severe sortage positions. Depending on its need, the agency could pay up to 25 per cent of your annual salary. Relocation allowance: Unless the vacancy announcement specifically states that the agency will not pay for relocation, you can ask for a relocation allowance.
Think before you confirm
Get all uncertainties cleared before you accept the offer — it’s a two-way street and you need to know exactly what is expected of you. They need to know what you expect of them, too. Follow your instincts, get good advice
Confirm the final offer
Once the negotiation process is over; repeat the final offer as you understood it and express your intention to formally accept as soon as you receive the final offer letter. If you are not going to accept,the offer then be tactful and diplomatic and convey your reasons. Send a letter also regretting that things did not work out. In a nutshell, leave a positive impression because it is indeed a small
world. The writer is Project Assistant, IIT, Ropar
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JOB
BUZZ
Financial services major Edelweiss Group is planning to hire 30,000-40,000 people in the next three to five years as it plans to expand its presence in businesses like insurance, mutual fund, housing loan and other retail-focused markets. “We are planning to increase our headcount by 30,000-40,000 people in the next three-five years,” Edelweiss Group Chairman Rashesh Shah told PTI. The company, which currently has about 2,500 employees, will hire most of the people for the insurance and other retail-focused financial services businesses, Shah added. Edelweiss, which has so far focused mainly on the wholesale side in all its businesses-brokerage, NBFC, asset management, is now re-orienting itself and would start focusing on the retail side of the businesses. The wholesale businesses could still see hiring in the range of a 100-150 employees, Shah said. The group is present in businesses like investment banking, institutional equity brokerage, asset management, private client brokerage, investor advisory services as also retail and wholesale financing. As part of the expansion in the retail sector, “We had acquired Anagram Stock Broking recently, which has a very strong retail customer franchise and branch sub-broker network across the country. We now plan to aggressively push this business,” Shah added. In the insurance sector, Edelweiss Tokyo Life Insurance Company has recently received the first-stage clearance from the insurance regulator IRDA and is hopeful of getting the other approvals over the next few months. Shah said, “2011, will see the launch of another retail focused business-Life insurance business.” Last month, Edelweiss Group had started retail housing finance business through its arm Edelweiss Housing Finance Ltd which started operations in September 2010, in order to cash in on its existing customer base. The company is looking to capture about 2 per cent of the housing finance market over the next five years. The current housing finance market size is about Rs 1.5 trillion and Edelweiss Group expects it to double by the end of FY15.
— PTI
Leapfrog to TCS
In a move to fast-track recruitment, IT firm TCS has announced that fresh engineering graduates with a good academic record can directly appear for interviews, skipping the entrance test that other applicants have to take. Engineering students that have consistently scored over 70 per cent throughout their academic career can “leapfrog” directly to the interview stage, it said in a release here. The system is being implemented from the current hiring season in which TCS plans to make offers to a total of 37,000 fresh graduates. It is being introduced as a pilot project and many pass-outs are already taking advantage of it, a TCS spokesperson said. Based on the performance of fresh graduates hired earlier, the company has graded engineering colleges in the country and only students that fall in A, A+ and B category institutions can avail of the scheme, the release said. “The written test is more to check your aptitude and we think the academic consistency takes care of it,” the spokesperson said. The company has already made offers to 23,500 graduates from 171 colleges in the current hiring season. Many of them that have a good academic record did not sit for the written test, the spokesperson added.
— PTI
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Course
watch
The number of beneficiaries under the Hunar Se Rozgar programme of the Ministry of Tourism has already exceeded the target set for the current financial year. The target for the current financial year was 5,500 persons to be implemented by 35 institutes of hotel management, seven food craft institutes, two five-star hotels and the state governments of UP, Orissa, Kerala, MP, and Punjab. However, by December last year 5,672 persons had already been trained and another 712 were undergoing training under this programme. As many as 5,610 persons were trained under the programme as against the target of 5,000 during the year 2009-10. The Ministry of Tourism launched this special programme in 2009-10. The programme is fully funded by the ministry and is meant to inculcate employable skills among youth belonging to the economically weaker sections of society. This initiative was taken to bridge the gap of skilled manpower in the hospitality sector. Under this scheme, a person seeking admission to the programme should have had education at least till Class VIII, and should be between 18 and 28 years of age. The trainees of the six-week Food and Beverage Service and 8-week Food Production courses are paid Rs1500 and Rs 2000 each, respectively. Considering the success of the programme, it has been decided to expand the coverage in terms of the number of beneficiaries as well as the courses being offered. Earlier, the programme offered training courses covering Food & Beverage Service and Food Production. Now three more courses of Housekeeping, Bakery and a Composite multi-skilled course in Food Production and F&B Service will start soon. The state governments, who have, so far, not implemented the programme in their states, are being urged to use the services of universities/colleges, private institutes that have infrastructure for hospitality courses to conduct this programme. ITDC would be made one of the key implementing agencies for this scheme since it has the institutional expertise available in the Ashok Institute of Hospitality and Travel Management in Delhi, and has a chain of hotels to impart practical training.
— S.C.Dhall
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OFFICE MANTRA
Psychological research has revealed that conversations at workplace can make or mar the future of an employee. While it is acceptable for the boss to be rude and blunt, the subordinates are expected to be courteous and cooperative. In most of the situations and organisations employees are not appreciated for presenting their viewpoint openly. Believing that blunt and straightforward voicing of your views will change the way bosses think will be asking for the moon, but of course with polite and effective conversation skills at least you can make yourself heard and gradually make a difference. In conversation employees not only discuss matters but more importantly they deal with emotions. If you have to face criticism from boss often, it is better simply say “Thank you, Sir for telling me my flaws!”. Your boss will be stunned and feel you are so cooperative! Next time your boss criticises you simply say “Sir, when you are your real self you are different! Then you really motivate your subordinates with trust.” You will realise how your boss will start losing that sting of arrogance. After all he too is human. Your boss gets to know you well when you communicate well. He listens to you through your work and productivity. When you are capable of communicating through your work and conduct, you genuinely win his favour. Conversation is not merely through words it runs better through your work. Every piece of good work done by you rather speaks loudly in your favour and every piece of bad work irritates your boss. Your boss, too, loves to cooperate with you when you go an extra mile. You will realise how he loves good work. Remember that his promotion and prestige also depends upon the good work done by his subordinates. Every boss is a person with keen observation. If he can find flaws with you then he can notice your plus points also. He will surely be appreciative when he finds that your work is really well done. Boasting too much and producing no quality work is no virtue. No boss will be interested in promoting such a vain bluffer who is simply a worthless employee. Nor do other good workers like such a pretender. Sooner or later all pretence is exposed. Only virtue and worth work at a workplace. Opportunities die when neglected. So never miss the opportunity to compliment your boss. When you express your words of sincere praise in a befitting manner he can’t help but feel flattered. The best opportunity to let your work speak is when he is away. When you do your best in his absense, the report of your sincerity is sure to reach him. No boss can harm if you have a will to succeed. Make every conversation with him a pleasant one. Leave no stone unturned to be at your best. But “never bend your head. Hold it high. Look the world straight in the eyes,” advises Helen Keller. Thus, win over your boss by doing your best and by being polite.
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Happiness @ work
Make yourself useful
Instead of whiling away your time in case your work has finished earlier than your team mates, lend the others a helping hand. The gods were eagerly awaiting the birth of Kartikeya who was destined to kill demon brothers Surapadman, Simhamukha and Taraka. While Shiva produced the six divine sparks, Vayu and Agni carried these to the Ganga, the forest goddess turned these into six babies, celestial nymphs called Krittikas nursed them and Goddess Parvati took care of Kartikeya — the combined form of all six children. At Rameswaram on the Indian coast, a squirrel didn’t understand what the melee was about. A Vaanara warrior told it, “We are building a bridge to Lanka to rescue Sita.” The tiny beast contributed small pebbles to the massive project and Rama thanked it by stroking it gently. The three lines on squirrels are marks made by the Lord’s fingers. Even in the autumn of their lives, vulture brothers Jatayu and Sampati helped Rama’s cause. While Jatayu took care of Sita and sacrificed his life to prevent her abduction, Sampati sighted Sita in Asokavana in Lanka to guide Hanuman and his team in their search. Even while Hanuman had a boon that fire would not hurt him, Sita prayed to Agni to take care of him when she heard that his tail had been set on fire. Even while they were in hiding or exile, the good Pandavas helped people out. At Ekachakra, Bhima killed Bakasur to save the people of the city from his atrocities. At Dwaitavana, they rescued Duryodhana from the custody of the Gandhavas. In Matsya, they helped ward off the combined assault of Susarma, the King of Trigarta, and the Kauravas. At the time Duryodhana received the fatal blow from Bhima on his thigh, only three warriors were left on the Kaurava side — Kritvarma, Kripacharya, Ashwathama. Ashwathama persuaded Duryodhana to appoint him Commander-in-Chief and that very night, raided the Pandava camp killing many warriors in their sleep. When sage Narada heard that prince Dhruva was on his way to the forest to meditate, he first tried to persuade him to go back home. When he saw the boy’s resolve, he taught him a potent mantra which eased his mission somewhat. You can go home only when the team’s work is
done. — Sai R. Vaidyanathan The writer can be contacted at
svaidyanathan@tribunemail.com
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Career Hotline
Wide choice for science students
Q. I am a student of Class XI. What are the career options open to me after Plus II in science? — Sarthak Joshi A.
After completing your Plus II in science, you can choose to pursue just about any field. Options related to the sciences include engineering, architecture, technology, civil aviation, merchant navy, computers, medicine, pharmacy, biotechnology and related courses, agriculture, pure sciences, environment science/technology, meteorology and many others. Moreover, you are also free to pursue just about any other profession open to the humanities and commerce students - a mind-boggling choice of nearly 2000-plus career options. Make it a point to read about and discuss with people the various possibilities and options that interest you. If you do this consistently, you'll be amazed at how much you can pick up. And the more informed you are, the better equipped you will be to rule out several of the inappropriate options and flag the "possible" ones. After you've found out some more about what is involved in pursuing each of these, you will be able to further pare down the list. What you really need to do at this stage is to try and narrow down your choice(s) to one or two broad options and then concentrate on planning a career around it. Take a reliable aptitude/personality test to help you identify the fields that are most suited to you. I have an excellent one which you could take if you wish. Just send a blank email to testcaring@gmail.com with your name in the subject line and I'll mail you the details).
Precision course
Q. I am a Diploma-holder in electronics engineering. Could you tell me the scope and courses available in calibration and testing? — Ujagar Singh A. The efficacy of quality control depends entirely on the accuracy and confidence with which the test and measuring instruments (TMI) yield test results. In a highly competitive market systematic and periodic checking of TMI is mandatory for reliable measurements. The periodic assessment of a TMI in comparison to another instrument is known as calibration. Internationally acceptable standardisation is also required for global exchange of technology, components and parts. Laboratory Accreditation ensures compliance with the ISO/IEC standards. The work of a calibration professional requires a great deal of precision. Typically calibration and testing professionals chart the sequence of testing and calibration for instruments and equipment as per the blueprints, schematics, technical manuals and other specifications. They meticulously conduct preventive and corrective maintenance of peripheral equipment and test apparatus. To excel in this field you need good communication skills backed by logical thinking to interact with engineers, supervisors and other technical workers to assist with equipment installation, maintenance, and repair techniques. Hone your maths, stats and algebra skills, as you will be required to analyze and convert test data, using mathematical formulas and report results and proposed modifications. Work opportunities exist in calibration labs and industries engaged in electro-technical, mechanical, radiological, thermal and optical and fluid-flow measurements. You can also work with various MNCs, PSUs, R&D centres and SMEs that require calibration and testing services. Standardisation Testing & Quality Certification, MIS Division, D/o Information Technology, New Delhi (www.stqc.nic.in) offers a Post Diploma in Test Engineering, Calibration & Maintenance of Electronic Equipment. Regional Testing Centre, Chennai offers entrepreneurial and skill development programmes in Calibration of Measuring Instruments (mechanical/ electrical and electronics). Eligibility: Degree/Diploma in Engineerin in relevant field. After gaining some work experience and expertise in the field you can opt for some of the advanced training courses offered by National Accreditation Board for Testing & Calibration Laboratories (NABL), New Delhi. (www.nabl-india.org)
GATE not necessary
Q. What is the eligibility for pursuing a part time PhD degree from any of the IITs? Is GATE necessary? — Rakesh Agnihotri A. The minimum eligibility for Ph.D. (part time) is the same as for Ph.D. full time (i.e. a Master's degree in the relevant subject with a CGPA 6.75 or 60% aggregate for general category). In addition, you should have at least two years of experience (this experience will be calculated as on the first day of the semester to which admission is sought — thus, for admissions in July, the experience will be calculated as of August 1, and for admission in December, the experience will be calculated as of January 1, of the next year). Also required is a No Objection Certificate (NOC) from your employer stating that you are permitted to pursue studies on part time basis and that you will not be transferred to any other place during the period of study. Selection is on the basis of a written test and/or interview. No GATE is required.
Basic training
Q. Is it possible to do a BTC course after BCA? — Lalita Avasthi A. As long as you have a bachelor's degree from a recognised university, you should have no problem. To improve the quality of teachers, the government has set up various institutes that offer Basic Training Certificate (BTC) courses in every state in India so that maximum number of teachers can be trained to help improve the quality of education in the country. Moreover, BTC courses are becoming increasingly popular as recruitment boards of primary teachers in various Indian states regard it as part of the minimum eligibility criteria for appointing primary school teachers and the recent Right to Education Act has generated a need for many, many more teachers at this level. The syllabus and curriculum of the two-year BTC is provided by the NCTE (National Council for Teacher Education). Being a graduate, you can also pursue a B.Ed to teach up to middle school level. If you wish to teach at the high school level, you will need a master's degree which you can pursue by correspondence from a DEC (Distance Education Council) - recognised university alongside your teaching.
A path for the GIFTED
Q. I have a natural talent for gift-wrapping. Using odds and ends lying around the house, I can transform an ordinary gift into a piece of art. Can I possibly take this up as a profession? — Ritu Sampat A.
Why not! Have you ever seen the look of sheer delight and curiosity on a child's face as she excitedly tries to 'judge her gift by its cover'? Part of the joy of receiving a gift is the element of surprise and it's something even adults don't grow out of. The wrap is a part and parcel of the whole gift experience. Haven't we felt ever so often that a package simply looks too exquisite
to open! And the market is bursting with an exquisite array of paper, boxes, fabric, embellishments and accessories like dry flowers, ribbons and pearls ... you're spoilt for choice! For those of us who get our fingers tied up in knots while wrapping gifts, help is at hand. The demand for designer gift-wrapping has given rise to a whole new breed of professionals called gift-wrap stylists. These designers often sit in consultancy with their client and take down details such as the recipient's profile, the budget and the occasion - of course a corporate gift-wrap is very different from a birthday or trousseau gift. The festival and wedding season spells boom time for gift stylists -- you can charge anything from Rs 50 to Rs 5,000 per wrap! Designers charge a lot more for theme-based trousseau gift-wrapping. So if you have a gift for gift-wrapping you can certainly look at this profession. Beginners can start out from home or join designers or stores that specialise in gift-wrapping to hone your skills. The Japanese are masters of this art form (even their everyday vegetables and groceries are so artistically packaged! While you could sign up for a short-term course or apprentice with an expert, there are some excellent books in the market, to inspire you and get you going. Attend exhibitions and fairs like Bridal Asia and Vivaha to keep abreast of latest trends and innovations. There's no end to innovati
on. Just keep experimenting with different materials and colours, and you'll never have a dull day!
The writer is a noted career expert and director, Career Guidance India (CARING). Please send in your queries with your full name, complete address and academic qualifications to:
The Editor, Jobs and Careers, The Tribune, Sector 29, Chandigarh-160030, or at careers@tribunemail.com
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