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First online CAT crashes across 11 centres
About 200 students fail to take test due to technical snags
Aditi Tandon
Tribune News Service

New Delhi, November 29
The first online Common Admission Test (CAT) for entry to seven prestigious IIMs and about 100 other business schools failed to take off smoothly today, with about 200 students across 11 centres reported to have been unable to take the exam due to technical snags at centres.

To be conducted online over the next nine days till December 7, the examination this year has 2, 41, 582 registered aspirants, against a strength of 2.61 lakh last year. The decline of about 12 per cent in the aspirant strength to CAT is being attributed to the format of the examination changing from pen-and-paper optical reading marker style to the hi-tech computer-based system, which the semi-urban and rural students are not very comfortable with.

As the examination took off at 10 am today in 32 cities and 105 centres across India, reports came in of servers crashing in about 11 centres of nine cities. About 200 students could not reportedly take the exams due to problems reported from centres in SRM University, Chennai; Venkateswara College and Garden City College, Bangalore; DEIT, Bhopal; Heritage Institute of Technology and EIILM at Kolkata; Saraswathy College of Engineering, Mumbai and College of Engineering, Pune.

Close to Chandigarh in Kharar, Rayat and Bahra Biotechnology Centre of Excellence reported problems in the online exam, with 60 students unable to take the same. One CAT centre in Lucknow was also affected, leaving the students anxious.

Much of the tension was however eased with the Union Minister for Human Resource Development Kapil Sibal stepping in to soothe the panic. He said those who could not take the test on day one could sit for it over the next nine days, when the staggered exam would be held.

CAT conveners also said every student would be accommodated and, if possible, a revised schedule of examination dates e-mailed to the affected ones. The conveners declined reports of the online test failing at certain centres due to crashing of the servers. They attributed the problem to long downloading time and to “technical issues like software incompatibility.”

And though there were reports that the online exam had been cancelled in certain centres like Kharar in Punjab, Soumitra Roy, Managing Director, Prometric, India, the agency conducting the online CAT test, said, “No exam has been cancelled in any test centre. Yes, we have to reschedule some exams due to isolated technical issues. The exam otherwise went off well, with thousands of tests successfully delivered in hundreds of test centres throughout the country.”

The report of troubles initially started to pour in from centres in Bangalore, Chennai, Pune, Delhi, Mumbai, Kolkata and Bhopal, where the tests would now have to be rescheduled though the IIMs are yet to officially react on the problem and why it occurred.

As of now, what one knows is: There will be two rounds of CAT online test each day till December 7, the first round from 10 am to 12.30 pm and the second from 3.30 pm to 6 pm. Maps detailing locations of test centres are available on CAT website.

CAT admits students to 2000 seats in management schools across India, including IIMs in Ahmedabad, Bangalore, Kolkata, Indore, Lucknow, Kozhikode and Shillong and Management Development Institute, Gurgaon, Institute of Management Training, Ghaziabad, Mudra Institute of Communications, Ahmedabad and Welingkar Institute of Management Development and Research, Mumbai.

PTI/IANS: Satish Deodhar, convenor of the CAT committee of the IIMs, said the main reason for the problem was “incompatibility of some softwares at centres with servers”.

“This is for the first time CAT is being held online. Despite our efforts to keep a demo online, the students clicked wrong buttons, which in turn led to them facing problems. These are just teething problems. We will ensure that the students are accommodated in the slots that will be held over the next 10 days. Hopefully, this problem will not be repeated again,” Deodhar said.

Ulhas Vairagkar, director of TIME Institute, a preparatory school for IIM aspirants, said: “We got calls from students in six cities saying they were not able to give the test because the computer system crashed. The (affected) students have been told they can take another time slot."

Candidates complained of chaos

Mohini P in Bangalore said: “It is very disappointing. I had come fully prepared and could not write the exam as I failed to log into the computer. No one came forward to help me.”

Added an aspirant in Delhi: “There was complete mess. Nobody knew how we had to log in. Let alone the students, the administration did not know the password.”

In Mumbai, some complained of lack of communication from the authorities. “When I started my tutorial the screen went blank. We were not allowed to do anything after that. We were not allowed to move out, We were not allowed to leave. We were asked to sit there quietly. After two hours the authorities came and told us that our exam had been rescheduled,” said one student in Mumbai.

Around 240,000 students have registered for the CAT this year, which is scheduled at 105 centres in 32 cities, all linked to a main server.

IIMs and Prometric had issued a disclaimer to all the students appearing for the exam to refrain from discussing the new format and questions till December 7 when the exam ends.

BHOPAL: Despite making all possible arrangements for conducting first computer-based CAT, the test at Bhopal centre did not take place at all due to server problems.

Technocrats Institute of Technology (TIT) was the authorised centre for conducting the test here, but the concerned agency responsible for conducting the exam failed to provide question papers to the candidates.

BANGALORE: Pankaj Chandra, director, IIM (Bangalore), ruled out that computer glitches was the result of a server crash. “In case of a server crash, all computers in the examination centres would have been affected. While there was a problem with some of the computers, others had functioned normally,” Chandra said, adding that the glitches might have resulted from a virus infection of the computers. (With inputs from PTI)

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